Maintenance Technician (multi-site)

NFM & J LP • Grand Rapids, MI

22h • $0 - $25 • Onsite

About The Position

The General Maintenance Engineer is responsible for ensuring that maintenance tasks of the hotel are performed and completed within the company's guidelines and standards. This role involves performing highly diversified duties to install, troubleshoot, repair, and maintain hotel facilities, equipment, and systems in accordance with safety guidelines, building codes, and budgeted expenses. The position requires performing a variety of repair and maintenance tasks including painting, air conditioner repair and replacement, HVAC system maintenance and troubleshooting, plumbing and electrical repairs, and landscaping. This is a multi-site position covering three properties in Grand Rapids, Belmont, and Sparta, MI, and also requires on-call responsibilities.

Requirements

• Excellent interpersonal skills, possessing a positive, outgoing, and naturally curious demeanor.
• Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism, and skill.
• Ability to work productively with other employees as part of a team environment.
• Ability to handle obstacles in a positive and professional manner and to effectively communicate these problems, along with suggestions.
• Proven experience as maintenance engineer.
• Basic understanding of electrical, hydraulic, and other systems.
• Knowledge of general maintenance processes and procedures.
• Working knowledge of tools, common appliances.
• Manual dexterity and problem-solving skills.
• Willingness to work overtime; although not required.
• Ability to work well under minimal supervision.
• Ability to take direction.
• Strong attention to detail.
• High School Diploma or GED.
• 2-3 years’ experience in hotel or residential building environment.
• 3 years’ experience as maintenance technician.
• Certificate in HVAC, building maintenance technology, or relevant field.
• Knowledgeable of OSHA Safety Regulations.
• Property Maintenance experience required; industrial experience is preferred.
• Basic mathematical skills required.
• Must be able to communicate clearly with guests, customers, supervisors and fellow employees.
• Excellent reading, writing, and oral proficiency in the English language.
• Employee must be able to lift/push/pull 50 pounds.
• This position is very active and frequently requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing, reaching overhead and using all hand extremities.
• Frequently requires reaching, grabbing, pulling, and grasping.
• Ability to reach high places and work safely on ladders.
• Must be able to work in varying environments, both indoors and outdoors, and able to work safely with chemicals.

Nice To Haves

• Industrial experience is preferred.

Responsibilities

• Ensure all regulatory obligations relating to the execution of operational duties of maintenance team are completed as required.
• Performs general carpentry and repairs to building interiors and exteriors, furniture, and other structures including but not limited to cabinets, tables, chairs, doors, and windows.
• Performs elementary painting, decorating, and finishing of building interiors and exteriors, furniture, and other structures including but not limited to plastering, wallpapering, and refinishing.
• Performs preventative maintenance in guest rooms according to company standards.
• Perform basic electrical repairs on items such as light fixtures, switches, outlets, etc., and light plumbing work such as clearing stoppages and replacing fittings.
• Identifies, diagnoses, repairs, and resolves electrical, plumbing, and other maintenance issues and accurately completes required paperwork.
• Respond to work orders and guest concerns in a timely and professional manner.
• Completes maintenance work orders and follows up with the guest to ensure satisfaction.
• Responds to guest complaints within 15 minutes of notification and completes repairs within 45 minutes of notification or provides updates regarding the timing of completion. Turns in a complete notification of all work finished daily.
• Ensure effective, timely, and professional interactions on all maintenance services provided.
• Perform preventative maintenance for the building and fixtures on a daily, weekly, monthly, and as needed basis.
• Ensures the safety and wellbeing of guests and hotel staff.
• Makes routine inspections of all facilities, checking banquet rooms, ballrooms, and guest rooms for proper use and safety.
• Assists in emergency situations as required by the hotel's emergency plan.
• Performs all other related duties as requested by the Chief Engineer, General Manager, or Director of Operations.
• Perform other duties as assigned.
• Assisting with snow removal around the property may be required depending upon the type of property conditions.
• Attend meetings/training as required by leadership.
• Perform special projects and other responsibilities as assigned.
• Perform other duties as requested by leadership.

Benefits

• Equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
• Commitment to fostering, cultivating, and preserving a culture of diversity and inclusion.
• Reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.
• Reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED