Maintenance Technician

JEWISH COLLABORATIVE SERVICE•Warwick, RI

18d•$20 - $22•Onsite

About The Position

The Maintenance Technician completes preventative and routine service requests, including apartment turns, in accordance with multifamily and assisted living housing industry standards. The role provides exceptional customer service to residents and support to on-site vendors, the Facilities Director, Site Directors, and the JCS team within the scope of its responsibilities. The technician performs facility maintenance across mechanical, electrical, plumbing, carpentry, painting, HVAC, and special systems, and maintains interior fixtures, furnishings, and equipment. The role manages resident work orders, apartment turns, preventative maintenance and life-safety tasks, equipment inspections, maintenance supplies, and coordination with vendors. The technician also works with the facilities team to maintain custodial upkeep of community grounds and common areas, and helps keep entrances and emergency exits clear and passable during inclement weather. This position reports to the Facilities Director and Site leadership and has no supervisory responsibilities. The technician may be called in for maintenance emergencies as needed.

Requirements

High school diploma or equivalent.
3–5 years of experience in multifamily housing or residential living maintenance.
Understanding of site mechanical systems, such as boilers and elevators.
Experience assisting vendors with routine maintenance or repairs.
Skills needed to complete routine apartment-home repairs, including plumbing, electrical, appliance, and carpentry work.
Caring and helpful spirit aligned with the agency’s mission.
Ability to independently manage assigned tasks while working alongside supervisors and team members.
Ability to follow directions and complete assigned tasks.
Flexibility and willingness to provide residents with supportive assistance beyond routine maintenance requests.
Team-oriented approach and willingness to go above and beyond to help the community feel comfortable, safe, and cared for.
Ability to stand and walk for prolonged periods, climb ladders, bend, and crawl into awkward spaces.
Ability to lift 50 pounds at a time and push and pull a minimum of 300 pounds.

Responsibilities

Perform facility maintenance involving mechanical, electrical, plumbing, carpentry, painting, HVAC, and special systems, including repairing and refurbishing interior fixtures, furnishings, and equipment.
Create and follow preventative maintenance schedules for building systems and coordinate outside vendor agreements as needed, including for HVAC, boilers, generators, and pest control.
Manage intake and completion of resident service requests and document tasks through the Rtasks work-order process.
Complete work orders such as hanging pictures, installing shelves, and assembling or removing furniture.
Complete apartment turns according to industry standards and facilities maintenance procedures.
Perform preventative maintenance and life-safety tasks as needed.
Monitor building maintenance systems and report issues to the Facilities Director or Site Executive Director.
Assist the Facilities Director, residents, and site leadership team with tasks as needed.
Understand and comply with OSHA and other applicable safety regulations.
Collaborate with the facilities team to ensure custodial maintenance is completed throughout community grounds and common areas.
Inspect equipment and systems, identify problems, and communicate concerns to the Facilities Director and Site Executive Director.
Consult blueprints or building plans to determine solutions for equipment or system issues.
Maintain an inventory of facilities supplies and communicate supply needs to supervisors.
Respond to maintenance emergencies when called in by the Facilities Director or Executive Director.
Keep entrances and emergency egresses clear and safely passable during inclement weather.
Perform other duties as assigned.