Maintenance Technician, Special Projects

5b02fb11-1b2d-47cd-aec4-613c7fec5db4•Framingham, MA
•$28 - $30•Onsite

About The Position

The Maintenance Technician, Special Projects is responsible for completing assigned maintenance service requests for SMOC properties. Work may include electrical, heating, ventilation and air conditioning (HVAC), carpentry, plumbing, painting, basic appliance repairs, and building hardware upkeep. The role also involves property turnover work, maintaining building systems, external property upkeep, and other special projects as assigned. The position requires regular travel throughout SMOC’s property portfolio and regional service areas using the employee’s own vehicle. The technician participates in an on-call rotation, may work in inclement weather, and must be able to work on ladders. The employee may have direct or incidental contact with clients served by SMOC. A successful background check is required. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., including a 30-minute unpaid lunch break, for 40 hours per week.

Requirements

  • High school diploma or GED.
  • Valid Massachusetts driver’s license and reliable transportation.
  • Experience in housing or facility maintenance.
  • Ability to work independently.
  • Flexibility in schedule and willingness to work on-call shifts.
  • Demonstrable ability to use basic hand tools and power tools.
  • Ability to travel using an own vehicle.
  • Ability to work in inclement weather and on ladders.
  • Successful background check.

Responsibilities

  • Perform general building maintenance repairs and services using hand, power, and specialty tools.
  • Complete the turnover process for vacant rooms and apartments as directed by the Maintenance Field Supervisor.
  • Monitor and maintain assigned building systems.
  • Complete assigned work orders and communicate promptly about changes, delays, or work-order completion.
  • Perform exterior property work, including picking up trash, sweeping curb and dumpster areas, snow shoveling, blowing or plowing, and basic landscaping.
  • Communicate unusual occurrences and existing or potential damage.
  • Install wooden structures and repair existing wooden structures; install windows, interior or exterior doors, and interior trim.
  • Install and repair wiring, conductive elements, and electrical components in buildings and other structures.
  • Install, inspect, and repair pipes, fixtures, and plumbing systems.
  • Work within established expense limits.
  • Use payroll and work-order mobile applications at a basic level.
  • Maintain a professional and courteous manner with tenants, vendors, contractors, and employees.
  • Follow company, local, city, state, and federal safety standards.
  • Engage with clients and tenants by understanding and addressing their needs, whether within or outside the scope of work.
  • Attend and participate in team meetings as requested, and communicate effectively with clients and staff in other areas.
  • Maintain confidentiality of client, employee, and agency information in accordance with applicable laws and funder requirements.
  • Ensure compliance with program, department, agency, and funder requirements and SMOC policies and procedures.
  • Travel regularly throughout SMOC’s property portfolio and regional service areas.
  • Participate in the on-call rotation.
  • Perform special projects and other duties as assigned.

Benefits

  • Full-time employees can accrue up to three weeks of vacation and two weeks of sick time and are eligible for 12 paid holidays during their first year.
  • Employer-paid life insurance, AD&D, and long-term disability for full-time employees.
  • Medical plans through Mass General Brigham with an HRA employer cost-sharing program, dental plans with orthodontic coverage, and EyeMed vision insurance for full-time employees.
  • 403(B) retirement plan with a company match starting on day one for full-time and part-time employees.
  • Voluntary term and whole life insurance, accident insurance, critical illness coverage, hospital indemnity, and short-term disability.
  • Flexible spending accounts and dependent care accounts.
  • Employee Assistance Program.
  • Tuition reimbursement.
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