Maintenance Technician - Student Housing

University Partners•Fayetteville, AR

1d•Onsite

About The Position

The Maintenance Technician supports the day-to-day physical operations of the community, ensuring a clean, safe, and well-maintained environment for residents and guests. This role is responsible for completing service requests, assisting with turns, maintaining common areas, and delivering excellent customer service.

Requirements

High school diploma or GED required
1–3 months of related maintenance experience or equivalent combination of education and experience
Working knowledge of electrical, plumbing, HVAC, and basic construction
Certified HVAC as required
Valid driver’s license and proof of insurance
Must have own tools
Ability to read, write, and communicate effectively
Strong customer service skills and professional demeanor
Organized, detail-oriented, and able to manage multiple priorities
Ability to work independently while also contributing as part of a team
Ability to lift and carry heavy loads, climb ladders, and work in confined or elevated spaces
Ability to work weekends, overtime, and participate in on-call rotation as required

Responsibilities

Provide outstanding customer service to residents, guests, vendors, and team members
Complete routine service requests within 24 hours as directed by the Maintenance Supervisor
Walk common areas daily before 9 am to inspect for cleanliness, safety concerns, and maintenance issues
Maintain the shop, tools, and storage areas according to company policy
Assist with trash pickup, breezeway cleanliness, and enforcement of community standards
Support make-ready process in accordance with the turn schedule, including vendor lock installation within 24 hours of key return
Complete turnkey checklists and obtain Maintenance Supervisor approval prior to and after work completion
Change out vendor locks once units are leased and move-ins are scheduled, documenting in required systems
Assist vendors during turn and communicate progress or concerns to the Maintenance Supervisor
Complete unit punch items as directed
Perform pool maintenance and chemical logging in accordance with local code, when applicable
Maintain required safety logs (MSDS, OSHA, EPA) and stay current on compliance updates
Participate in preventative maintenance activities, including monthly inspections and quarterly filter changes
Inspect units for safety concerns, mold, and HVAC operation during scheduled inspections
Maintain accurate timekeeping and obtain approval for overtime as required
Participate in rotating on-call coverage, including evenings, weekends, and holidays
Attend monthly safety meetings and contribute to continuous improvement efforts
Communicate supply and inventory needs to the Maintenance Supervisor