Maintenance Technician

Join our SQuad•Lubbock, TX

2d•Onsite

About The Position

Responsible for performing a wide range of maintenance and repair tasks to ensure the overall upkeep, safety, and appearance of the apartment community. This role supports the preservation and enhancement of the property’s value by completing service requests in a timely, professional, and courteous manner. The Maintenance Technician works to maintain a high standard of resident satisfaction by providing prompt, quality service while ensuring all work is completed in compliance with company policies and safety regulations.

Requirements

High school diploma or equivalent required
Previous maintenance experience preferred
Ability to read and write English fluently
Must pass a background check
Must have reliable transportation due to on-call and emergency responsibilities
EPA Certification (Type I & II)
Additional licenses and certifications as required by local, state, or federal law
Must be able to safely operate general maintenance equipment, including but not limited to: Hand tools, Ladders and stepladders, Refrigerant recovery units, Landscaping equipment, Other required safety equipment
All equipment must be used in a manner that ensures the safety of self, team members, and residents
Appropriate safety apparel and footwear (work boots) must be worn at all times
Must be able to diagnose problems with and assist with the repair of the following: Major appliances, HVAC, including EPA Certification, Basic-Intermediate plumbing, Basic-Intermediate electrical (when no license required), Sheetrock, General carpentry, Pool care (if required by the community), Roofs and gutters, Painting, General irrigation maintenance and repairs, Landscaping, Fountain maintenance and repairs, Foundation/sidewalk repairs, Ice/snow removal, Golf carts and small engine maintenance
Maintenance personnel spend approximately 60-70% of their time performing hands-on repairs and maintenance tasks, with the remaining time devoted to coordinating contractors and handling general management duties.
Requires frequent lifting, carrying, and moving of up to 75 pounds for essential maintenance tasks, including operating machinery and installing outdoor air conditioning units.
Frequent bending, stooping, reaching, and other body movements are required to access equipment and machinery.
Ability to climb and work on ladders or stepladders, accessing heights of 8-9 feet or more.
Ability to transport or move up to 50 pounds over varying distances as part of daily tasks.
Must be capable of performing maintenance and repair work safely, without risk to self, residents, or team members.
Ability to work indoors and outdoors in varying weather conditions, including extreme temperatures above 90°F or below 32°F.
Requires sufficient mobility, flexibility, and endurance to perform the full range of essential maintenance duties efficiently and safely.

Nice To Haves

Previous maintenance experience preferred

Responsibilities

Maintain excellent customer service
Ensure all service requests and repairs are completed thoroughly and in a timely manner
Maintain an organized, clean, and safe work area
Assist the Maintenance Supervisor with monitoring the inventory of equipment, tools, parts, and supplies at appropriate levels
Comply with all personnel management policies and procedures
Maintain a preventative maintenance schedule
Communicate effectively with residents, fellow employees, vendors, and supervisors
Work with the Maintenance Supervisor to maintain an effective preventative maintenance program
Work with the Maintenance Supervisor to adhere to budget guidelines
Assist the Maintenance Supervisor with maintaining a hazard communications program
Inspect grounds, buildings, and other community features as required to minimize liability concerns
Ensure adherence to the company's safety and hazard communications programs, policies, and procedures
Work with the Maintenance Supervisor to ensure that the physical condition of the community is maintained according to the company's operating and safety standards
Work with the maintenance team to ensure excellent curb appeal at all times
Assist residents with the move-in/move-out process as needed
Assist with the scheduling and performance of all maintenance/repair-related turn events
Perform scheduled maintenance on all equipment based on the manufacturer’s recommendations and operating manuals
Address complaints and resolve issues in a timely and professional fashion
Maintain accurate records
Contribute to the general upkeep and cleaning of the office, common areas, and model
Perform other maintenance/repair work as directed by the General Manager and Maintenance Supervisor
Assist in the daily clean-up of the exterior of the property, including grounds, breezeways, and all common areas
Perform swimming pool maintenance and cleaning, and maintain accurate, timely chemical logs
Participate in an on-call rotation for emergency service
Adhere to the company dress code
Perform additional tasks and responsibilities as required