Maintenance Technician

Access SystemsBurlington, IA
Onsite

About The Position

Are you seeking a dynamic, customer-facing role offering variety, flexibility, and autonomy? If you’re ready to break away from the monotony of a manufacturing or assembly line, our Maintenance Technician position is perfect for you! This is a field service technician role where you will be out in the field, troubleshooting and maintaining equipment at different customer sites. You will have the independence to manage your workload and day-to-day tasks with no micro-management. You will interact directly with customers, providing high-quality service, answering questions, and ensuring satisfaction. Access Systems is a Midwest-based company, founded in 1986, which has evolved into one of the largest independent technology dealers, offering the resources and rewards of a larger organization while maintaining the close-knit feel of a smaller company. Our culture fosters a perfect blend of ambition and playfulness, empowering our team members to achieve personal and professional growth while enjoying the journey.

Requirements

  • Excellent communication skills and a customer-first mindset.
  • Technical aptitude with a desire to learn – we will train you!
  • Valid driver’s license and clean driving record.
  • Ability to lift up to 70 pounds.

Responsibilities

  • Perform maintenance, troubleshooting, and repairs on customer equipment in the field.
  • Communicate effectively with customers to diagnose issues and provide solutions.
  • Manage and maintain accurate inventory of tools, parts, and supplies in vehicle stock.
  • Complete technical training as assigned, maintain knowledge and continuously work to expand knowledge of new equipment.
  • Travel to various customer sites within the assigned region.

Benefits

  • Company car, laptop, tools, and phone allowance are provided.
  • Full benefit package with employer-paid disability and life insurance.
  • Medical, Dental, and Vision Insurance all starting the first full month after start date.
  • Paid Time Off and Paid Holidays.
  • Matching 401(k) Retirement Savings Plan.
  • Continuous Training Opportunities and Career Advancement.
  • Company Events, Team Events, Holiday Banquets, and Incentive Trips.
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