Maintenance Technician

HM Alpha Hotels & Resorts • Tucson, AZ

1d • Onsite

About The Position

The Maintenance Technician will directly impact the guest experience by ensuring that all physical aspects of the hotel-rooms, amenities, and facilities-are operating at peak performance. From resolving in-room issues to keeping systems like HVAC and lighting running smoothly, your hands-on approach and attention to detail will help create a safe, comfortable, and well-maintained environment that enhances the overall guest stay and supports long-term operational efficiency.

Requirements

• Minimum of 1 year of hands-on maintenance or repair experience in a hotel, commercial building, or similar environment.
• Experience with routine upkeep of hotel facilities, pool areas, and public spaces.
• Experience monitoring daily equipment operations and utility meter readings.
• Experience programming and maintaining hotel systems.
• Experience managing small inventories of tools and maintenance parts.
• Experience documenting completed repairs and guest service tasks.
• Timely resolution of guest service requests with a calm, professional demeanor that reflects HM Alpha values.
• Consistently monitors equipment, maintains records, and follows up on preventative maintenance tasks.
• Maintains open communication with the Front Desk and Chief Engineer, working collaboratively to address property needs.
• High School Diploma or equivalent required.
• Successful completion of a background check is required prior to employment.

Nice To Haves

• Technical training or coursework in general maintenance, HVAC, electrical, plumbing, or related fields is a plus.

Responsibilities

• Maintain hotel, pool, and surrounding area, performing minor and routine painting, plumbing, electrical wiring, HVAC functions, and other related maintenance activities, using hand tools.
• Notify management concerning need for major repairs or additions to lighting, heating, and ventilating equipment.
• Respond to guest requests for service according to company policy.
• Keep records of rooms completed.
• Program phone equipment according to hotel needs.
• Observe equipment and utility meter readings on a daily basis.
• Stay accessible to Front Desk and Chief Engineer.
• Maintain files of Material Safety Data Sheets.
• Ensure par stocking of regularly used parts and supplies.
• Learn emergency procedures.
• Other duties as assigned.

Benefits

• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• Supplemental benefits
• 401(k) with match
• Employee discounts
• Paid vacation & sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED