Maintenance Technician Full Ti-105010

Extended Stay America•Bellevue, WA

About The Position

The Maintenance Technician is responsible for providing a positive experience for guests and associates by ensuring property equipment functions properly, premises are maintained in pristine condition, and guest rooms are in good repair. The technician completes duties outlined in the Green Shield Binder and tasks assigned by management or the Regional Asset Manager in a timely manner and in accordance with company standards. The role includes maintaining hotel spaces and equipment, completing work orders and preventive maintenance, conducting inspections, keeping required records, and ensuring fire-safety equipment is operational and inspected. The technician also supports guest requests and emergencies, coordinates with vendors when directed, and may assist with cleaning other hotel areas as assigned. The position requires regular movement throughout the hotel and may involve outdoor work, working at heights or in low areas, handling tools and equipment, and occasionally pushing or pulling items weighing up to 50 pounds. The associate may work in wet or humid conditions, near mechanical parts, or around fumes, chemicals, electrical hazards, and moderate to loud noise. Travel to nearby additional sites may be requested.

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Read and speak English proficiently and interact with guests, associates, and outside vendors.
Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards.
Write routine reports and correspondence.
Perform arithmetic using whole numbers, common fractions, and decimals, and use units of measurement for weight, volume, and distance.
Apply good judgment and assist with resolving guest issues in accordance with company policies.
Meet the position's physical and environmental requirements, including mobility, reaching, bending, kneeling or crouching, balancing at heights, and occasionally pushing or pulling objects weighing up to 50 pounds.

Responsibilities

Demonstrate commitment to providing the best possible experience for guests and associates.
Perform essential duties with minimal supervision and in accordance with company standards.
Respond to guest requests and follow through according to company guidelines and procedures.
Perform out-of-room cleaning described in the Green Shield Binder, including maintaining building interiors and exteriors, grounds, walkways, stairwells, driveways, parking areas, trash containers, and removing snow or ice where applicable.
Complete work-order repairs promptly and professionally using the process outlined in the Green Shield Binder.
Complete preventive maintenance inspections and repairs as outlined in the Green Shield Binder.
Follow the daily Green Shield Inspection schedule and workflow, using SOPs to complete tasks according to company standards.
Maintain records including guest-room preventive-maintenance deficiencies, preventive-maintenance room inspections, life-safety inspections, elevator inspections, and the non-guest-room deficiency log.
Keep the maintenance room organized and clean, safeguard maintenance tool inventory, and ensure tools are in good working condition.
Keep boiler, electrical, HVAC, and fire sprinkler rooms clean and organized in accordance with company standards and local ordinances.
Ensure fire-safety equipment, including fire alarm systems, smoke detectors, carbon monoxide detectors, and fire extinguishers, is operational and inspections are current and compliant.
Comply with company safety and security policies and procedures, including OSHA and ADA requirements.
Where applicable, maintain pools or spas in accordance with company policies, procedures, and local ordinances.
Handle or assist with emergencies at the property or sister sites when requested by management.
Monitor and follow up with outside vendors when directed by management.
Assist with cleaning hotel areas as assigned, including the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells, and common areas.
Maintain overall hotel cleanliness and perform other duties assigned by management.