Maintenance Tech

Island Hospitality Management•Sunnyvale, CA
•Onsite

About The Position

The Maintenance Technician inspects, repairs, and maintains hotel systems, equipment, buildings, and common areas. The role requires attention to detail, practical problem-solving, and the ability to work independently or as part of a team while following health and safety guidelines. Scheduling may be flexible, and weekly hours vary based on guest occupancy, season, staffing, and other factors; a specific number of weekly hours is not guaranteed. The position involves maintaining and repairing plumbing, electrical, HVAC, flooring, painting, roofing, exterior, pool, and exercise-room equipment as needed. The technician participates in preventive maintenance, monitors and replenishes consumables, completes shift reports, and coordinates technical projects with the Chief Engineer and Management team. The role may require reporting to the hotel in bad weather to maintain the exterior and responding to emergencies on short notice. Island Hospitality offers a formal training and development program intended to support employee growth in the hospitality business. The company also describes a Team Member Wellness Program and a range of benefits, incentives, discounts, and career-growth opportunities.

Requirements

  • Be a highly motivated team player with strong initiative and a desire for achievement.
  • Be effective at handling workplace problems, including anticipating, preventing, identifying, and solving problems.
  • Ability to work well in stressful situations.
  • Ability to complete work orders on a timely basis.
  • Be readily available and approachable for guests while providing excellent guest service.
  • Ability and willingness to respond to emergency situations on short notice.
  • Know hotel emergency procedures.
  • Regularly stand, sit, or walk for extended periods.
  • Regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

Responsibilities

  • Recognize, report, and correct potential safety hazards, and notify supervisors of damages, deficits, and disturbances.
  • Complete basic plumbing, electrical, HVAC, carpet, and tile-floor maintenance and repairs.
  • Complete painting, minor roof repairs, and other exterior projects.
  • Repair pool and exercise-room equipment when necessary.
  • Participate in preventive maintenance programs.
  • Check consumable stock levels and replace items when appropriate.
  • Work with the Chief Engineer and Management team on technical and skilled projects.
  • Prepare necessary reports during each shift for the Management team.
  • Report to the hotel in bad weather when required to maintain the exterior, including snow shoveling and ice melting.
  • Handle workplace problems by anticipating, preventing, identifying, and solving them.
  • Complete work orders on a timely basis.
  • Provide excellent guest service and remain available and approachable to guests.
  • Respond to emergency situations on short notice and know hotel emergency procedures.

Benefits

  • Healthcare including medical, dental, and vision insurance
  • HSA and FSA plans
  • Dependent care FSA
  • Identity theft protection insurance
  • Commuter benefits for transit and parking
  • Pet insurance
  • PTO
  • Payroll incentives for annual wellness exams
  • Employee Assistance Program
  • Wellness subscriptions with access to gyms, financial planning, counseling, and legal services
  • Paid sick and vacation time
  • Family leave
  • 401(k) retirement plan with employer matching; fully vested upon the first contribution
  • Incentive-based bonus program
  • Free hotel room nights and employee discounts within the hotel brand
  • Friends and family discounts within the hotel brand
  • Team member recognition and bonus
  • Discounted tickets to theme parks, musicals, movies, and other activities through Tickets at Work
  • Career growth through an in-house training program
  • Referral bonus program
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