Maintenance Technician

Avenue5 Residential • Atlanta, GA

2d

About The Position

The Maintenance Technician is responsible for apartment and property maintenance duties assigned by the maintenance supervisor and/or property manager, while maintaining high standards of customer service and property curb appeal. The role performs repairs and preventive maintenance, completes work orders to company standards and resident satisfaction, inspects property areas for safety and maintenance needs, and assists with emergencies. The technician communicates maintenance issues to leadership, promotes safety and risk management, and interacts courteously and professionally with residents and potential residents.

Requirements

• High school diploma or equivalent.
• At least one year of experience in the property management industry or a directly related field.
• General maintenance and general carpentry skills.
• Maintain a valid driver's license, clean driving record, and current auto insurance.
• Ability to read, write, and understand English.
• Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills, with the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to multitask and perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Maintain a professional appearance and comply with the prescribed uniform policy.
• Comply with all safety requirements.
• Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

• Perform repairs to electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds, as permitted by state guidelines.
• Perform general carpentry duties, including wallboard repair, countertop and cabinet replacement, finish carpentry, window and glass repair, door and lock repair, and ceramic tile repair.
• Perform proactive preventive maintenance, including siding, painting, lighting, sprinkler, pool, golf-cart, and elevator maintenance.
• Verify work orders are completed promptly in accordance with company standards and resident satisfaction.
• Inspect grounds, buildings, and common-area amenities for safety, cleanliness, and maintenance, repair, or replacement needs.
• Assist with property emergencies, including snow removal and other inclement weather events, fires, and floods.
• Communicate promptly with maintenance leadership about property maintenance issues.
• Observe and promote safety and risk management in accordance with applicable local, federal, state, and company rules and regulations.
• Participate in emergency on-call and after-hours maintenance assignments, meet established response times, and appropriately address emergency issues.
• Maintain cleanliness and curb appeal and provide courteous, professional service to current and potential residents.
• Foster positive, active, and collaborative relationships with residents, other properties, and associated agencies.
• Maintain a professional demeanor and appearance and promote the same throughout the team.
• Adhere to all components of the company risk management program.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Basic life insurance.
• Matching 401(k) contributions.
• Ten paid holidays, including a community service day and the employee's birthday.
• Generous time-off plan.
• Mentoring.
• Professional development.
• Discounts.
• Tuition reimbursement.
• Recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED