Maintenance Technician

Thompson Thrift•Pooler, GA

12d•Onsite

About The Position

The Maintenance Technician supports daily maintenance operations for a multifamily community, helping ensure the property remains safe, functional, and well-maintained. This role contributes to asset preservation, resident satisfaction, and overall community performance through timely, high-quality maintenance service. As a Service Technician, you will work under the direction of the Maintenance Manager and Community Manager to complete service requests, preventative maintenance, and general repairs. This role plays a key part in maintaining the physical condition of the community while supporting service standards and operational efficiency. You will contribute to a safe, clean, and well-functioning environment while collaborating closely with on-site teams and delivering quality service to residents.

Requirements

High school diploma, GED, or an equivalent level of education and experience
Minimum of 1 year of experience in property maintenance
Flexibility and availability for on-call duty and emergency repairs
A valid driver’s license and reliable vehicle is required for this role for the purpose of on-call emergencies
Must be able to meet the physical requirements of the role, including frequent lifting of 50 to 80 pounds and occasional lifting up to 100 pounds, with or without reasonable accommodation
Strong mechanical aptitude with experience in plumbing, electrical, HVAC, and general repairs
Ability to work independently and as part of a team
Strong communication and customer service skills
Detail-oriented with a proactive approach to maintenance and safety
Ability to prioritize tasks in a fast-paced environment

Nice To Haves

EPA certification preferred
HVAC certification preferred
Certified Pool Operator (CPO) certification a plus

Responsibilities

Complete service requests in a timely manner, prioritizing urgent issues and ensuring quality resolution
Diagnose and repair maintenance issues, including plumbing, electrical, HVAC, appliances, and general carpentry
Perform preventative maintenance tasks and support scheduled inspections of building systems and equipment
Assist with apartment make-readies and unit turnovers to support occupancy and readiness goals
Maintain accurate documentation of completed work and communicate updates to leadership
Maintain clean, organized, and safe work areas in accordance with company standards
Follow all safety guidelines, including OSHA and company policies
Assist with vendor coordination and notify leadership when additional support is needed
Participate in emergency response efforts and on-call rotations as required
Communicate professionally with residents, vendors, and team members to support a positive experience