Maintenance Technician - Carraway Village

Northwood RavinChapel Hill, NC
Onsite

About The Position

As a Maintenance Technician, you will be an essential part of the maintenance team, ensuring that the property’s mechanical systems and residential units are maintained to the highest standards. You’ll perform a variety of repairs, including HVAC, plumbing, electrical, and appliance maintenance. With your technical expertise and attention to detail, you will help create a safe, functional, and comfortable environment for residents. Your ability to manage daily tasks, troubleshoot issues, and complete service requests efficiently will contribute to the overall success of the community.

Requirements

  • Minimum of 1 years of experience in multifamily property maintenance.
  • Ability to work independently and manage time effectively, while maintaining a high level of quality in all tasks.
  • Experience in residential repairs, including plumbing, electrical, HVAC, carpentry, and appliance maintenance.
  • Strong attention to detail and the ability to quickly assess and address maintenance issues.
  • Exceptional customer service skills and a professional, customer-focused attitude.
  • Understanding of safety protocols and compliance standards to minimize liability and ensure the property remains in top condition.
  • Ability to lift and move up to 50 pounds and perform physically demanding tasks.
  • Valid driver’s license and insurance are required.
  • Proficiency with property management software, apps, and general computer programs.
  • Strong problem-solving abilities and a creative, solution-oriented mindset.
  • A polished, professional appearance with the ability to represent the brand with pride.
  • Willingness to learn new skills, take on new challenges, and work collaboratively in a fast-paced environment.

Responsibilities

  • Perform general maintenance repairs in areas such as HVAC, plumbing, electrical systems, and appliances.
  • Respond to and resolve service requests from residents in a timely and professional manner.
  • Complete preventive maintenance tasks to ensure systems are functioning at optimal levels.
  • Troubleshoot and repair equipment malfunctions, diagnosing issues and providing effective solutions.
  • Assist in apartment turnover processes by ensuring units are ready for new residents, including repairs, touch-ups, and inspections.
  • Maintain a clean and organized work environment, keeping maintenance areas, tools, and equipment in top condition.
  • Coordinate with the Maintenance Manager and other team members to prioritize and complete daily maintenance activities.
  • Follow all safety protocols and building codes, ensuring compliance with health and safety regulations.
  • Perform general building inspections to identify and address maintenance issues proactively.
  • Work with vendors for more specialized repairs or services, ensuring quality work within budget.
  • Document all repairs and maintenance activities accurately for record-keeping and reporting purposes.
  • Assist in special projects as needed.
  • Being available to work weekends and participate in the on-call rotation.
  • Assist in maintaining the community’s curb appeal by performing tasks such as litter removal, landscaping upkeep, and ensuring the exterior of the property is well-maintained.

Benefits

  • Competitive compensation along with various monthly bonus incentives
  • Housing discounts
  • Extensive training programs
  • Health and wellness benefits including medical, free dental, vision, and basic life benefit
  • Paid leave plans via Paid Time Off, Sick Time, holidays and Partner Leave
  • Retirement planning with a 401(k) program and company match
  • Give back days allowing you time away from work to volunteer and pursue personal interests
  • Employee Referral Program
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