Engineer 1

Highgate Hotels•Manchester, NH

1d•Onsite

About The Position

The Maintenance Technician is responsible for ensuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to customers and employees. This role involves a wide range of repair and maintenance tasks to keep the hotel operational and presentable. Training will be provided for the right candidate.

Requirements

High School diploma or equivalent and/or experience in a hotel or a related field required.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly courteouse and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Nice To Haves

At least one year of progressive experience in a hotel or related field preferred.
Trade school and/or College course work in related field helpful.

Responsibilities

Make repairs to hotel air conditioning system: change filters, clean coils, replace motors.
Perform preventive maintenance on all equipment (i.e. boilers, chillers, HVAC-Heating Ventilation and Air Conditioning, electrical, etc.).
Take required readings on equipment.
Replace and program televisions as needed.
Replace light switches, receptacles, light bulbs and fixtures.
Perform furniture repair.
Perform plumbing repairs (i.e. clogged drains, change washers, change handles, drain fittings, etc).
Troubleshoot and repair kitchen equipment.
Maintain repair and preventive maintenance records.
Perform and maintain work to local, state and Federal codes.
Test, clean and repair swimming pool.
Paint designated areas.
Repair and finish sheet rock.
Repair all types of wall coverings.
Repair and program hotel electronic lock system.