Maintenance Technician

Avenue5 Residential•Euless, TX

About The Position

Avenue5 Residential is seeking a Maintenance Technician to handle apartment and property maintenance duties assigned by the maintenance supervisor and/or property manager. The role helps maintain high standards of customer service, safety, cleanliness, and curb appeal at the assigned property. The technician performs repairs and preventative maintenance across building systems, apartments, grounds, and amenities; tracks work orders through timely completion; inspects the property for maintenance and safety concerns; and assists with emergencies, including inclement weather, fires, and floods. The position also requires participation in emergency on-call and after-hours assignments, communication with maintenance leadership, and courteous, professional interactions with residents and prospective residents.

Requirements

  • High school diploma or equivalent.
  • At least one year of experience in the property management industry or a directly related field.
  • General maintenance and general carpentry skills.
  • Valid driver's license, clean driving record, and current auto insurance.
  • Ability to read, write, and understand English.
  • Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
  • Excellent customer service and interpersonal skills, with the ability to relate to others.
  • Strong organizational and time-management skills.
  • Ability to multitask and perform basic mathematical functions.
  • Ability to cope with and defuse situations involving angry or difficult people.
  • Ability to maintain confidentiality.
  • Maintain a professional appearance and comply with the prescribed uniform policy.
  • Comply with all safety requirements.
  • Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

  • Perform maintenance and repairs involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds, as permitted by state guidelines.
  • Complete general carpentry work, including wallboard, countertops and cabinets, finish carpentry, windows and glass, doors and locks, and ceramic tile.
  • Perform preventative maintenance on items such as siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
  • Manage the work order system and verify that orders are completed promptly, to company standards and resident satisfaction.
  • Inspect grounds, buildings, and common-area amenities for safety and cleanliness and identify issues needing maintenance, repair, or replacement.
  • Assist with property emergencies, including snow removal and other inclement weather emergencies, fires, and floods.
  • Promptly communicate property maintenance issues to maintenance leadership.
  • Observe and promote safety and risk management in accordance with applicable local, federal, state, and company rules and regulations.
  • Participate in emergency on-call and after-hours maintenance assignments, meet established response times, and address emergency issues appropriately.
  • Promote customer satisfaction by maintaining cleanliness and curb appeal and interacting courteously and professionally with residents and prospective residents.
  • Foster positive, active, and collaborative relationships with residents, other properties, and associated agencies.
  • Maintain a professional demeanor and appearance and promote the same within the team.
  • Adhere to all components of the company risk management program.

Benefits

  • Medical, dental, vision, and mental health coverage options.
  • Basic life insurance.
  • Matching 401(k) contributions.
  • Generous time-off plan, including 10 paid holidays, a community service day, and the employee's birthday.
  • Mentoring.
  • Professional development.
  • Discounts.
  • Tuition reimbursement.
  • Recognition program.
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