Maintenance Technician

Maya Hospitality Group•Mooresville, NC

1d•Onsite

About The Position

Maya Hotels is hiring a Maintenance Technician for the Aloft in Mooresville/Lake Norman. The role ensures the safety, functionality, and upkeep of the hotel. The technician inspects and maintains guest rooms, public areas, back-of-house spaces, and critical equipment; diagnoses and repairs building systems; responds to guest maintenance concerns; and coordinates work with hotel departments, management, and external vendors. The position also involves keeping maintenance records and supply inventories, supporting cost-effective maintenance planning, and following safety protocols, building codes, and hotel regulations. The employee may also perform other job-related duties assigned by a supervisor. The role requires general maintenance knowledge, particularly in electrical, plumbing, HVAC, and repair work, as well as the ability to troubleshoot and work independently. It involves physical work in varied environments, including outdoors, confined spaces, and mechanical rooms, and may require evening, weekend, and holiday work.

Requirements

High school diploma or equivalent.
Proven experience in general maintenance or a similar role.
Strong knowledge of electrical, plumbing, HVAC, and general repair techniques.
Familiarity with maintenance tools, power equipment, and safety procedures.
Troubleshooting and diagnostic skills.
Ability to prioritize tasks and work independently with minimal supervision.
Strong interpersonal and communication skills for working with guests and team members.
Attention to quality standards and safety compliance.
Ability to work evenings, weekends, and holidays as needed.
Ability to stand, walk, climb, push, pull, and lift heavy objects for extended periods.
Ability to lift and carry up to 50 lbs.
Ability to work outdoors, in confined spaces and mechanical rooms, and in varying temperatures, and to perform repetitive tasks.

Nice To Haves

Technical or vocational training in a relevant field.
Experience in a hotel or hospitality setting.

Responsibilities

Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to identify maintenance issues.
Perform routine maintenance, including replacing light bulbs, fixing plumbing leaks, and repairing or replacing furniture and fixtures.
Diagnose and repair electrical, HVAC, plumbing, and other mechanical systems.
Respond promptly to maintenance requests and resolve them effectively.
Repair or replace faulty equipment and components to minimize downtime and inconvenience.
Follow safety protocols, building codes, and hotel regulations during maintenance work.
Conduct safety inspections, identify hazards, and take corrective action.
Maintain accurate records of maintenance activities, inspections, and repairs.
Perform routine maintenance on boilers, HVAC systems, elevators, fire safety systems, and other critical equipment.
Keep detailed maintenance logs and coordinate with external vendors for major repairs or service needs.
Respond to guest inquiries, requests, and complaints related to maintenance, resolving concerns professionally.
Coordinate maintenance activities with housekeeping, front desk, and other hotel departments to minimize disruption.
Communicate maintenance needs, progress, and potential issues to management and colleagues.
Maintain an inventory of maintenance supplies and equipment.
Assist with maintenance budget planning by identifying cost-effective solutions and suppliers while maintaining quality standards.
Perform other job-related duties assigned by a supervisor.

Benefits

Medical, dental, and vision insurance.
100% employer-paid life insurance.
Voluntary life and AD&D, short-term disability, accident, and critical illness insurance.
401(k) with employer contribution.
Employee referral program and hotel discounts.
Paid time off (PTO).
Competitive salary and performance-based bonuses.
Career growth opportunities within Maya Hotels.
Supportive and friendly work environment.
Opportunity to work with ten well-respected hotel brands.