Maintenance Technician - Carbondale Towers

Elmington Property Management•Carbondale, IL

13d•Onsite

About The Position

At Bedrock Property Management, we are not an ordinary property management group and pride ourselves on doing business with smarts while being unexpected. We thrive on showing investors, customers, and residents that property development & management doesn't have to be boring. Bedrock focuses on providing the best service to our residents and our owners! The relentless focus on genuine care and standards of excellence for our residents, guests, and clients is our highest mission. Our common purpose is to make a meaningful impact in the lives of others through selfless service. As the Maintenance Technician, you will be a key team player in the upkeep of the property by responding to service requests and completing repairs promptly while possessing a strong background in plumbing, general carpentry, and appliance repairs. You will provide exemplary customer service to all residents proactively solving issues, and creating a warm and welcoming environment for all. You will maintain the physical condition of the property, utilize hand tools and power tools to participate in upkeep, pick up debris and remove other objects from the property, respond to issues outside of normal work schedule when required, and provide professional and timely responses to all work orders. You will also follow all company policies and procedures and perform all other duties as assigned.

Requirements

Exceptional verbal and written communication skills to liaise effectively with team members, leadership, and residents.
Outstanding organizational skills to manage multiple priorities, tasks, and deadlines efficiently.
A passion for chasing excellence and providing exemplary customer service.
Communicate effectively with residents and coworkers even in difficult situations.
Operating computers and other technological devices to access email, and company-utilized software.
Meet task deadlines as assigned.
EPA Section 608 Certification (HVAC): Required for technicians handling refrigerants in HVAC systems. Ensures compliance with federal environmental regulations.
HVAC Certification: May include certifications such as HVAC Excellence or equivalent that validate HVAC-specific technical skills.
Candidates must hold at least one of the following certifications. If not currently certified, the selected candidate must obtain the required certification within 60 days of employment.

Nice To Haves

OSHA 10 or OSHA 30 Certification: Demonstrates general workplace safety knowledge, particularly valuable in construction and technical environments.
CPO (Certified Pool Operator): Beneficial for roles involving pool and spa maintenance; includes training in water quality, safety, and mechanical systems.
Plumbing or Electrical Licenses: Depending on state requirements, licenses or certifications in plumbing or electrical work are advantageous and support a broader range of maintenance capabilities.

Responsibilities

Respond to service requests and complete repairs promptly.
Maintain cleanliness of property by maintaining and repairing issues across parking lot, buildings, and all common areas.
Clean out vacated apartments.
Assist the Groundskeeper with service requests as needed.
Address issues with landscaping and snow/ice removal.
Provide exemplary customer service to all residents proactively solving issues, and creating a warm and welcoming environment for all.
Maintain the physical condition of the property.
Utilize hand tools and power tools to participate in upkeep.
Pick up debris and remove other objects from the property.
Respond to issues outside of normal work schedule when required.
Provide professional and timely responses to all work orders.
Follow all company policies and procedures.
Perform all other duties as assigned.