Maintenance Technician

CSI•Baltimore, MD

12d•Hybrid

About The Position

CSI Support & Development is a mission-driven, non-profit that develops, acquires, and provides the highest quality in affordable rental housing communities for seniors. As a resident/member-controlled organization, we utilize a cooperative management system for our 65 properties across four states (MI, MA, MD, and CA), where seniors have opportunities to thrive as an active part of their communities. With 80 years of experience and dedication to preserving affordable housing for seniors, CSI remains rooted in the core values that shaped us from the very beginning: Cooperation, Education, Excellence, Integrity, Respect, and Volunteerism. The Maintenance Supervisor supervises the maintenance technician at a single affordable senior apartment building in Baltimore, MD. This position is responsible for the maintenance and general upkeep of equipment and facilities at a single apartment building. They will provide guidance to the maintenance technician as well carry out higher level maintenance duties themselves, or contract appropriate service providers. They will also carry out preventative maintenance.

Requirements

Strong knowledge of facilities management operations
Familiarity with office equipment and security systems
2-3 years of experience working in facilities, project management, or real estate
Must understand and be able to interpret safety laws and company policies/standards
Strong leadership skills to mentor and influence subcontractors and vendors
Customer service acumen to interpret, communicate, and help deliver management needs
Impressive ability to organize and prioritize projects
Computer proficiency and Microsoft tools to create, manage, and present data and reporting to management
Strong communication skills and ability to adjust delivery to your audience verbally and in writing
Capable of working independently, handling multiple projects and prioritizing tasks accordingly
Problem solving issues through use of standards, modification of standards and/or previous experience
Optimally communicate technical issues and impacts to other technical and non-technical staff
Must be able to walk extensively, sit, stand, and climb stairs throughout the day
Respect, passion, and commitment for working with seniors
Department of Homeland Security (DHS) regulation requires all employees—citizens, residents, and nonresidents—to complete Form I-9 Employment Eligibility Verification. Employees are not allowed to work in the United States until the Form I-9 is completed and properly documented.

Nice To Haves

Hands on experience with facilities management software is a plus
BS in Facility Management or Business Administration is preferred
Additional certification as a facility manager (CFM) will be a plus

Responsibilities

Coordinate with onsite maintenance and property management staff for various tasks
Delegating maintenance tasks to the maintenance tech and finding relevant vendors and service providers.
Developing maintenance plans with Regional Facilities Manager and implementing them.
Ensuring quality control standards are consistently met.
Keeping track of supply and material inventories.
Purchasing any equipment, tools, or materials that may be required with appropriate approvals.
Updating maintenance logs for all machinery.
Establishing protocols for non-mechanical maintenance in coordination with regional facilities manager and management team.
Ensuring basic tools and machinery are in working order by performing regular inspections.
Assessing procedures and making recommendations for improvement.
Develop and utilize maintenance plans
Keep maintenance logs for minor equipment such as HVAC systems, light bulbs, basic electrical systems, etc.
Purchase cleaning supplies, tools, and working equipment for staff
Ensure maintenance safety and quality control protocols are met
Supervise repair work performed by third-party maintenance teams
Communicate with various maintenance stakeholders in (and outside) the company
Call in skilled technicians (electricians, mechanics, plumbers, etc.) for specific tasks
Maintain maintenance quality control and compliance with building safety codes
Convey instructions from managers to on-site maintenance tech
Get quotes from multiple vendors to find the best prices
Determine the repair needs of the equipment, and create a purchase list
Acquire the equipment and make payments out of the allocated budget
Make reports of purchases and forward them to senior management
Keep records of how many cycles the equipment goes through before requiring repair.
Track the office sanitation and building cleaning needs over a specific period of time.
Supervise repair processes and log each procedure for future reference.
Maintain a log of procurements
Adhere to company policies, safety regulations, and OSHA requirements.
Performs other related duties as assigned.