Maintenance Technician
About The Position
At a student housing community, maintenance has a direct impact on the resident experience. When an air conditioner stops working, an appliance fails, or an apartment is not ready for move-in, residents do not care which department owns the problem. They care that someone responds, communicates, and gets it fixed. Pilots Pointe is looking for a dependable Maintenance Technician who takes ownership of their work and understands that a completed work order is not enough—the repair needs to be done correctly. This is a hands-on position for someone who enjoys troubleshooting, working independently, and seeing the results of a productive day. You will handle apartment repairs, preventative maintenance, property inspections, and unit turns while helping the maintenance team keep the community safe, functional, and ready for residents.
Requirements
- Previous apartment, residential, commercial, hotel, or facilities maintenance experience
- Hands-on experience with plumbing, electrical, appliances, carpentry, drywall, and general repairs
- Strong troubleshooting and problem-solving skills
- Ability to work independently while remaining accountable to the maintenance team
- Professional communication and customer-service skills
- Dependable attendance and willingness to participate in the on-call rotation
- Ability to manage multiple work orders and changing priorities
- Valid driver’s license and reliable transportation
- Ability to perform the physical requirements of the position, including walking the property, climbing stairs, bending, kneeling, and lifting maintenance equipment and materials
- Availability to work additional hours, weekends, or adjusted schedules during student turn and other high-demand periods
Nice To Haves
- HVAC troubleshooting experience strongly preferred
- EPA 608 certification preferred
- CPO certification preferred
Responsibilities
- Complete resident service requests accurately and within established timeframes
- Troubleshoot and repair plumbing, electrical, HVAC, appliances, carpentry, drywall, and other apartment maintenance issues
- Communicate professionally with residents regarding repairs, access, and follow-up
- Perform preventative maintenance throughout apartments, common areas, and building systems
- Inspect apartments and community areas for maintenance concerns or safety hazards
- Prepare vacant apartments for incoming residents, including repairs, replacements, and final inspections
- Assist with high-volume unit turns and move-in preparation during the student housing turn season
- Maintain community amenities, offices, hallways, grounds, and other shared spaces
- Respond to emergency maintenance calls as part of the on-call rotation
- Document completed work, materials used, and follow-up needs in the property-management system
- Maintain tools, equipment, supplies, and maintenance areas in an organized and safe condition
- Follow company safety procedures and applicable environmental requirements
- Support the Maintenance Supervisor and onsite team with inspections, projects, and other community needs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
