Maintenance Technician

Pivotal Housing PartnersChicago, IL
Onsite

About The Position

Pivotal is seeking a Maintenance Technician to provide high-quality service to residents at the Austin Legacy Residence (78 Units in Chicago, IL). This full-time role involves routine maintenance of the property's physical integrity, ensuring a safe and comfortable living environment. The technician will be responsible for daily grounds pickup, responding to resident work orders, and serving as the primary contact for emergency situations. The company is embracing technology, with HVAC technicians using a Maintenance Mobile app for work orders, and a stipend is provided for smartphone use.

Requirements

  • 1+ years of related experience
  • Reliable transportation and valid driver’s license
  • Commitment to regular attendance (may include weekend and OT hours)
  • Ability to be “on-call” for emergencies
  • Ability to receive, manage, and close work orders by using smartphone applications

Nice To Haves

  • HVAC training and certification preferred

Responsibilities

  • Provide outstanding customer service to all current and future residents
  • Complete resident work orders on a timely basis (24 to 48-hour expectation)
  • Broad knowledge of general maintenance: HVAC, plumbing, electrical, and carpentry
  • Assist with court-ordered “set-outs” when necessary
  • Perform unit turnover between residents per company standards (3-5 days)
  • Maintain grounds and curb appeal
  • Be responsive to on-call emergencies

Benefits

  • Eligibility for semi-annual merit increases: January and July
  • Paid every Friday
  • Quarterly Bonus Opportunities
  • Medical Coverage: Choice of two medical plans (PPO and HDHP)
  • HSA Contributions: Company-funded contributions to your Health Savings Account (HSA) each year
  • Dental, Vision & More: FSA, dental, vision, life, accident insurance, plus short- and long-term disability coverage
  • Retirement Savings: 401(k) plan with company match
  • Time Off: Company-paid holidays and weekly accrual of Paid Time Off equivalent to up to 16 days in the first year
  • Emotional Wellbeing: Employee Assistance Program (EAP)
  • Professional Growth: Professional development assistance
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