Maintenance Technician

Carter Funds LLC • Rockville, MD

2h • $23 - $25 • Onsite

About The Position

The Maintenance Technician is responsible for completing assigned work orders for resident service requests and routine property upkeep. This includes diagnosing and repairing issues according to established policies, procedures, safety standards, and code requirements. The role also involves managing the make-ready process for vacant apartments, ensuring they are prepared for leasing and new move-ins. This includes pre-move-out inspections, creating punch lists, scheduling vendors, obtaining supplies, performing maintenance tasks, and inspecting completed work. The technician will also follow procedures for managing maintenance shop inventory, documenting work accurately, and assisting with groundskeeping, common area maintenance, and amenity upkeep. Periodic inspection of contractor work may be required. Compliance with company safety and risk-management policies, including attending safety meetings and completing training, is essential. The role requires demonstrating strong customer service skills by treating residents with respect, responding to complaints, and completing work efficiently. Additionally, the technician will assist in property inspections to identify safety and maintenance concerns and communicate these to management. The position requires the ability to work on-call, including weekends and nights.

Requirements

• Service or Maintenance technician experience (multifamily industry Preferred)
• Knowledge of plumbing, HVAC, electrical and carpentry
• High School Diploma or equivalent (Required)
• Valid drivers license and dependable transportation

Nice To Haves

• CPO certification - if required in the state and location applied (Desired)
• HVAC Certification (Preferred)

Responsibilities

• Complete assigned work orders generated from residents requests for service, as well as routine upkeep on the property by diagnosing the source or cause of the defect or problem, and making the repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Complete make-ready process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a Punch list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Follow procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property's maintenance shop by tracking inventory used, returning unused items to the established location and notifying the maintenance supervisor about re-ordering needs.
• Complete documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked.
• Assist in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.
• May periodically inspect work performed by contractors, vendors, and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
• Comply with company safety and risk-management policies by attending and participating in the property's routine safety meetings, completing required safety training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.
• Demonstrate customer service skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, completing assigned work orders with efficiency and urgency.
• Assist in conducting routine and periodic inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management.

Benefits

• Competitive compensation
• Excellent benefits package including medical, dental, vision and other ancillary products
• Retirement savings 401(k) plan
• Generous holiday and vacation package
• Professional development assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED