Maintenance Technician

Sinatra & Company Managem•Buffalo, NY

12d•Onsite

About The Position

Sinatra and Co. is seeking a Maintenance Technician to uphold company values and strive for professional growth. This role involves troubleshooting and performing various repairs including electrical, drywall, painting, plumbing, and appliance maintenance. The technician will be responsible for completing resident service requests within 24-48 hours, managing materials within budgetary constraints, and ensuring the property grounds are well-maintained and hazard-free. Additional duties include assisting with unit turns, contributing to housekeeping efforts in common areas and vacant units, providing excellent customer service, and accurately documenting property operations. The role also requires maintaining knowledge of Fair Housing laws and ensuring trash receptacles are clear of debris and hazards. Flexibility in scheduling, including weekends and on-call emergency response, is necessary. The position also involves completing assigned training and tasks, and the ability to lift heavy equipment. This role requires a team player mentality and may involve duties beyond this list as they arise daily.

Requirements

Remains professional and positive when interacting with prospects, residents, and other team members.
Enjoys being a team player and operates in the best interest of the organization.
Is proactive and thinks outside of the box for difficult repair challenges, budget constraints, and other areas of operations.
Has applicable certifications.
Has relevant experience and manual labor skills necessary for job functions.
Ability to work exposed to various weather conditions such as snow, heat, and other regional specific climates.
Ability to lift heavy equipment or discarded items as needed on property.
Must possess a valid driver’s license and reliable transportation.

Responsibilities

Troubleshoots and performs all necessary electrical, drywall, painting, plumbing, and appliance repairs to efficiently complete work order requests.
Completes resident requested service requests in a timely manner of 24-48 hours from time of entry.
Maintains awareness of budgetary constraints and manages materials accordingly.
Ensures grounds are in presentable order and makes conscious effort to pick-up trash, report hazards, and inform the office of resident lease violations.
Provides excellent attention to detail concerning both the interior and exterior to elevate property curb appeal.
Identifies and acts on routine replace or replacement action items.
Assists in make-ready unit turns and keeps awareness on move-in/move-out dates throughout the month.
Contributes to housekeeping efforts in areas such as the clubhouse, lobby, fitness center, pool area, vacant units, model units, and all other areas on property.
Provides excellent customer service interactions while completing work orders or other duties around property.
Documents all necessary property operations (I.E. freon refills, work order completions) thoroughly and timely in the appropriate log book or software.
Maintains working knowledge of Fair Housing laws, rules, and regulations concerning apartment management.
Ensures trash receptacles are free of loose debris, bulk furniture items, and any potential hazards.
Responds to on-call emergencies immediately.
Completes any additional training or virtual education assigned through the Gracehill platform.
Completes any additional tasks assigned by Property Manager, Maintenance Supervisor or other member of upper management.
Lifts heavy equipment and items such as appliances being relocated to and from storage spaces, removal of abandoned furniture in units, etc.