Maintenance Technician

GPM Investments, LLC•Lancaster, SC

About The Position

Under minimal supervision, the Maintenance Technician supports individual retail and wholesale locations by troubleshooting, repairing, and performing preventive maintenance on malfunctioning or broken convenience store equipment. The role also includes routine store maintenance, such as painting and general repairs.

Requirements

  • Must be at least 21 years of age.
  • Valid driver's license.
  • Access to a car or other motorized vehicle.
  • Liability insurance for the vehicle.
  • Good driving record.
  • High school diploma, GED, or previous experience.
  • Ability to work overtime, nights, weekends, and holidays.
  • Ability to read, write, speak, and understand English.
  • Detail oriented.
  • Time management skills.
  • Knowledge of general repairs involving plumbing, electrical systems, food service equipment, fueling equipment, and building repairs.

Responsibilities

  • Prioritize work schedules to minimize retail-operation downtime based on daily work orders received by email, text, phone, and automated dispatch system.
  • Maintain a safe and clean work environment by complying with procedures, rules, and regulations.
  • Inspect and repair malfunctioning convenience store equipment, determine root causes, and use departmental guidelines, personal knowledge, equipment manuals, and other devices to address issues.
  • Append, resolve, and close service calls through the dispatch system.
  • Repair or replace defective parts using inventory maintained in the service vehicle.
  • Use warehouse and local store accounts to obtain parts as needed.
  • Contact the maintenance dispatcher and supervisor when outside contractor assistance is needed, an issue recurs, or required parts must be ordered because they are unavailable locally.
  • Troubleshoot and diagnose equipment, notify appropriate personnel of estimated repair time, and consult the supervisor about major repairs.
  • Follow up to confirm systems remain functional after repairs or preventive maintenance.
  • Carry an emergency cell phone and respond to dispatch-system calls within the prescribed time frame.
  • Prepare and complete a work order document for every dispatched call.
  • Ensure repairs are effective and efficient by defining issues accurately, writing clear scopes of work, and analyzing bids before implementing a final resolution.
  • Perform routine store maintenance, including painting and general repairs.
  • Perform other job-related duties as assigned.
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