Maintenance Technician

Northwest Passage Ltd•Frederic, WI

8h•Hybrid

About The Position

Northwest Passage is seeking a Maintenance Technician to support the performance, reliability, and long-term upkeep of a multi-site campus environment. This role is designed for a high-ownership, hands-on operator who takes pride in their work and can manage both day-to-day maintenance and more complex facility needs. We’re hiring with a long-term view, as anticipated retirements will create opportunities for increased responsibility over time. Our facilities include four campuses (two in Webster, one in Frederic, and a clinic in New Richmond) along with thirteen additional housing units across several buildings, totaling 20+ buildings across residential, program, and housing environments. While this is an individual contributor role, it requires a strong team-first mindset. You will work closely with other maintenance staff, leadership, program teams, and external contractors. Success depends on communication, collaboration, and contributing to a culture of shared responsibility. We’re looking for someone who can identify issues early, take initiative, and deliver high-quality work across a range of maintenance tasks. This role operates in a dynamic environment and where priorities can shift quickly. Flexibility, sound judgment, and the ability to adapt in real time are essential. Schedule: Monday–Friday, daytime hours. Based in Webster 3 days/week and Frederic 2 days/week, with support to other locations as needed. Participation in a shared on‑call rotation for emergency contact is required.

Requirements

High school diploma or equivalent required; technical training or degree preferred
5–7 years of experience in maintenance, construction, or a related field, with demonstrated progression in responsibility
Working knowledge of general construction, plumbing, electrical, and/or HVAC systems
Proven ability to troubleshoot and resolve maintenance issues independently
Ability to manage multiple priorities and work across multiple buildings and environments
Strong communication and organizational skills
Valid driver’s license required

Nice To Haves

Experience taking ownership of projects, facilities, or systems beyond basic task execution preferred

Responsibilities

Perform preventative maintenance, repairs, and routine inspections across buildings and grounds
Proactively identify and address maintenance issues before they escalate
Complete general construction, remodeling, and improvement projects as needed
Perform repairs across plumbing, electrical, HVAC, and building systems (within scope of experience)
Maintain compliance with Wisconsin Administrative Code DCF 52 physical environment standards
Support groundskeeping, seasonal maintenance, and snow removal operations
Partner with leadership, program staff, and vendors to prioritize and execute maintenance needs
Communicate clearly with non-maintenance staff to understand issues and deliver solutions
Work collaboratively with other maintenance team members to coordinate work, share knowledge, and maintain consistency across campuses
Demonstrate flexibility in responding to changing priorities and time-sensitive facility needs
Coordinate and oversee external contractors and vendors when specialized work is required
Maintain organized workspaces, tools, and materials to ensure efficiency and safety
Contribute to maintaining a consistent standard of quality across all campuses and housing units