Maintenance Technician - Annex on the Square

Bedrock Property Management•Cedar Rapids, IA

2d•Onsite

About The Position

As the Maintenance Technician, you will be a key team player in the upkeep of the property by responding to service requests and completing repairs promptly while possessing a strong background in plumbing, general carpentry, and appliance repairs. You will provide exemplary customer service to all residents proactively solving issues, and creating a warm and welcoming environment for all. You will maintain the physical condition of the property, utilize hand tools and power tools to participate in upkeep, pick up debris and remove other objects from the property. You will respond to issues outside of normal work schedule when required, provide professional and timely responses to all work orders, and follow all company policies and procedures. You will also be responsible for cleaning out vacated apartments and assisting the Groundskeeper with service requests as needed, including addressing issues with landscaping and snow/ice removal. Operating computers and other technological devices to access email, and company-utilized software is also part of the role, as is meeting task deadlines.

Requirements

Exceptional verbal and written communication skills to liaise effectively with team members, leadership, and residents.
Outstanding organizational skills to manage multiple priorities, tasks, and deadlines efficiently.
A passion for chasing excellence and providing exemplary customer service.
Candidates must hold at least one of the following certifications. If not currently certified, the selected candidate must obtain the required certification within 60 days of employment: EPA Section 608 Certification (HVAC), HVAC Certification.
Ability to withstand seasonal cold and heat of the outdoors.

Nice To Haves

OSHA 10 or OSHA 30 Certification
CPO (Certified Pool Operator)
Plumbing or Electrical Licenses

Responsibilities

Respond to service requests and complete repairs promptly.
Maintain cleanliness of property by maintaining and repairing issues across parking lot, buildings, and all common areas.
Clean out vacated apartments.
Assist the Groundskeeper with service requests as needed.
Address issues with landscaping and snow/ice removal.
Communicate effectively with residents and coworkers even in difficult situations.
Operate computers and other technological devices to access email, and company-utilized software.
Meet task deadlines as assigned.
Provides exemplary customer service to all residents proactively solving issues, and creating a warm and welcoming environment for all.
Maintains the physical condition of the property.
Utilizes hand tools and power tools to participate in upkeep.
Picks up debris and removes other objects from the property.
Responds to issues outside of normal work schedule when required.
Professional and timely responses to all work orders.
Follows all company policies and procedures.
Performs all other duties as assigned.