Maintenance Technician

Maya Hospitality Group•Mooresville, NC

4d•Onsite

About The Position

Join Maya Hotels and Take the Next Step in Your Career! Are you a hardworking and detail-oriented individual with a passion for hospitality? At Maya Hotels, we are seeking a Maintenance Technician to play a crucial role in ensuring the safety, functionality, and overall upkeep of the hotel. If you thrive in a fast-paced environment and enjoy working with top hospitality brands, this is the opportunity for you!

Requirements

High school diploma or equivalent; technical or vocational training in a relevant field is preferred.
Proven experience in general maintenance or a similar role, preferably in a hotel or hospitality setting.
Strong knowledge of electrical, plumbing, HVAC, and general repair techniques.
Familiarity with maintenance tools, power equipment, and safety procedures.
Excellent troubleshooting and diagnostic skills to resolve maintenance issues efficiently.
Ability to prioritize tasks and work independently with minimal supervision.
Strong interpersonal and communication skills to work effectively with guests and team members.
Commitment to high-quality standards and safety compliance.
Ability to stand, walk, climb, push, pull, and lift heavy objects for extended periods.
Ability to lift and carry up to 50 lbs. (e.g., tools, equipment, and materials).
Comfortable working in various environments, including outdoors, confined spaces, and mechanical rooms.
Ability to perform repetitive tasks and work in varying temperatures.

Responsibilities

Conduct regular inspections of hotel facilities, including guest rooms, public areas, and back-of-house spaces, to identify potential maintenance issues.
Perform routine maintenance tasks such as replacing light bulbs, fixing plumbing leaks, and repairing or replacing damaged furniture and fixtures.
Diagnosing and repairing electrical systems, HVAC systems, plumbing, and other mechanical systems as needed.
Respond promptly to maintenance requests and ensure quick, effective resolutions.
Repair or replace faulty equipment and components, minimizing downtime and inconvenience.
Ensure all maintenance activities comply with safety protocols, building codes, and hotel regulations.
Conduct regular safety inspections to identify hazards and take appropriate corrective actions.
Maintain accurate records of maintenance activities, inspections, and repairs for compliance tracking.
Perform routine maintenance on boilers, HVAC systems, elevators, fire safety systems, and other critical equipment.
Keep detailed logs of maintenance work and coordinate with external vendors for major repairs or service requirements.
Respond promptly to guest inquiries, requests, and complaints related to maintenance issues.
Provide exceptional customer service, ensuring guest concerns are resolved efficiently and professionally.
Work closely with housekeeping, front desk, and other hotel departments to coordinate maintenance activities with minimal disruption.
Communicate effectively with hotel management and colleagues regarding maintenance needs, progress, and potential issues.
Maintain an inventory of maintenance supplies and equipment.
Assist in budget planning for maintenance activities by identifying cost-effective solutions and suppliers while maintaining high-quality standards.