Maintenance Technician, Columbus OH

Don's Garage Doors•Columbus, OH

About The Position

Don’s Garage, an affiliate of A1 Garage Door, is hiring a Maintenance Technician to perform Annual Maintenance Club tune-ups in and around the technician’s market. The company provides training, and previous garage door experience is not required. The role includes customer interaction, explaining inspection findings, and helping turn negative customer experiences into positive ones. It also includes warehouse and inventory duties and assisting with technician and installer load-outs. New technicians complete a four-week apprenticeship at the A1 Training Academy in Phoenix, Arizona. A1 covers flights and accommodations for the training. Apprentices typically work 45–50 hours per week and qualify for overtime for hours over 40 in a week. After completing training, the technician receives a $1,000 bonus and advances to junior maintenance technician. The company states that work is performed in and around the technician’s market.

Requirements

  • Be courteous and professional with customers and others.
  • Be able to bend, climb, kneel, and stand for long periods.
  • Be physically able to lift 50 pounds.
  • Have a valid driver’s license for at least three years and a clean driving record.
  • Be willing to undergo a pre-employment drug test, excluding THC, and a criminal background check.
  • Have basic knowledge of software such as navigation apps and Google, and be able to use tablets and computers.
  • Have basic knowledge of hand tools.
  • Have reading skills and basic math skills, including measurements and payments; a GED or high school diploma is not required.
  • Maintain a professional appearance.
  • Be currently eligible to work legally in the United States.

Nice To Haves

  • Experience with repairs and maintenance in home services, manufacturing, automotive, or a related field.
  • A methodical, reliable, trustworthy, self-motivated approach and comfort working autonomously.
  • Ability to explain mechanical concepts simply and help customers solve problems.

Responsibilities

  • Handle Annual Maintenance Club tune-ups.
  • Inspect garage doors by following a checklist.
  • Handle callback visits when the company does not get the job right the first time.
  • Work to turn negative customer experiences into positive experiences.
  • Educate customers about their garage doors and inspection findings.
  • Receive warehouse purchase orders and update inventory with exact counts.
  • Assist the Area Manager or Market Lead with load-outs for technicians and installers.
  • Maintain physical warehouse counts and update inventory.

Benefits

  • Flights and accommodations covered for the four-week training program in Phoenix, Arizona.
  • $1,000 bonus upon completing training.
  • Overtime eligibility for hours worked over 40 in a week while an apprentice.
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