Maintenance Technician

Pickering & Company Inc•Greer, SC
•Onsite

About The Position

The Maintenance Technician is responsible for ensuring that the property grounds, amenities, and residential homes are in clean, good-working order. This role involves completing service requests in a timely and accurate manner, assisting with move-out and pre-move-in inspections, and preparing properties for new residents. The technician will also be responsible for completing turn checklists, assigned duties, and directing contracted projects to ensure adherence to specifications. This position requires a professional demeanor focused on positive customer service and knowledge of Fair Housing Laws. The technician will provide assistance to team members, be available for on-call emergencies, and perform daily maintenance tasks including pool and grounds upkeep, service requests, and make-readies. Additionally, the role involves monitoring leasing activity to meet move-in goals, assisting with inventory and preventative maintenance logs, and conducting property inspections. Key responsibilities include ensuring all keys are accounted for and properly managed, participating in communication meetings regarding maintenance issues, and completing work orders within a 24-hour response time. Specific technical skills include plumbing, carpentry, drywall repair, pool maintenance, appliance installation, basic electrical work, and maintaining curb appeal. The technician is also responsible for ensuring proper safety equipment is used correctly and maintaining a safe, clean, and organized work area.

Requirements

  • Must have own vehicle and hand tools.
  • Must have reliable transportation, have a valid driver’s license and insurance.
  • Be available to work weekends and special events that may be held outside of normal working hours.
  • Punctual attendance is an imperative job function.
  • Employees must fulfill the performance standards of this position and comply with the policies, rules and procedures of the company.
  • Maintenance technicians typically need to be physically fit and able to handle the demands of their work, which often involves lifting, climbing, and working in various positions.
  • Must be able to stand, walk, and potentially kneel or crouch for extended periods.
  • May need to lift and carry objects weighing up to 100 pounds on occasion.
  • Need to be able to use their hands to handle tools, fix equipment, and perform repairs.
  • Need good balance and coordination for climbing ladders and working at heights, or in confined spaces.
  • Must be able to move around the property, including walking, bending, and potentially crawling.
  • Need to have close vision for detailed work and distance vision for assessing the overall condition of a building.
  • Need to be able to hear and understand instructions and identify potential problems, such as leaks or equipment malfunctions.
  • Proficient in computer programs used at the community, including but not limited to AppFolio, Paylocity, Microsoft Teams, electronic lock and smart features.

Nice To Haves

  • Knowledge of Fair Housing Laws.

Responsibilities

  • Ensure that the property grounds, amenities, and residential homes are in clean, good-working order.
  • Complete all service requests in a timely and accurate manner.
  • Assist with move out and pre-move in inspections.
  • Complete necessary tasks to turn the property for the next resident.
  • Complete turn checklists.
  • Complete assigned duties, tasks and projects efficiently, timely and satisfactorily.
  • Direct contracted projects to verify adherence to specifications.
  • Report inventory shortages for needed supplies and place orders with approval by upper management.
  • Conduct oneself professionally and provide positive customer service to residents and clients.
  • Ensure availability when scheduled to be on-call for emergencies.
  • Perform daily maintenance of pools, grounds, service requests, make-readies, move-ins and projects.
  • Monitor leasing activity and schedule changes when necessary to meet move-in goals.
  • Assist Maintenance Supervisor with Inventory control logs and preventative maintenance logs.
  • Assist Maintenance Supervisor with weekly inspections of the exterior of the community/properties and interior of properties no less than quarterly.
  • Ensure ALL keys are accounted for and returned to the key box.
  • Assist to ensure adequate copies of all property keys are available and are properly cut.
  • Participate in daily communication meetings with Maintenance Supervisor to review maintenance issues and make-ready status.
  • Complete work orders as necessary ensuring that there is a 24 hour or less response time.
  • Perform plumbing, carpentry, drywall, pool maintenance, appliance installation and repairing buildings, floors or stairs.
  • Perform basic electrical work.
  • Assist in maintaining curb appeal.
  • Pick up trash first thing when reporting to work and throughout the day.
  • Ensure that proper safety equipment is available and used properly.
  • Maintain in active status CFC, CPO, HVAC Certifications, as required.
  • Maintain a safe, clean and organized work area and shop.
  • Communicate efficiently, respectfully and professionally with residents, prospective residents, and team.
  • Keep detailed records and a clean filing system and work area.
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