Maintenance Technician

Cloudten Residential•Berkeley Heights, NJ
•$30 - $33•Onsite

About The Position

The Maintenance Technician supports the Maintenance Supervisor or Community Manager in property upkeep, including expense control, preventive maintenance, and compliance with state and federal safety regulations. The role focuses on maintaining a clean, safe, well-maintained residential community and delivering quality service to residents. The technician performs general maintenance and repairs, maintains community grounds and common areas, prepares apartments for occupancy, responds to service requests, conducts inspections, and documents maintenance activity. The position also includes on-call emergency service as required, collaboration on special projects, resident communication, and participation in training and resident activities.

Requirements

  • 1–2 years of hands-on maintenance experience in plumbing, electrical, HVAC, carpentry, or painting.
  • Valid driver's license in good standing, required for on-call purposes.
  • General computer skills, including the ability to operate a mobile device.
  • Strong attention to detail, organizational, time-management, and problem-solving skills.
  • Strong customer service skills, including the ability to manage difficult customers or situations.
  • Ability to work independently.
  • Ability to work a flexible schedule that includes weekends, evenings, and holidays.
  • Ability to maintain a flexible, available schedule and respond promptly to after-hours and weekend emergency maintenance.

Responsibilities

  • Perform general maintenance and repairs, including appliance repair, basic electrical, HVAC, plumbing, carpentry, pool maintenance, and custodial work.
  • Maintain the exterior curb appeal of the community and keep grounds clean.
  • Assist with daily upkeep of pools, spas, laundry rooms, recreation areas, rental offices, restrooms, and other common areas.
  • Ensure apartments are rent-ready within 3–5 days of vacancy.
  • Respond promptly and professionally to tenant service requests and resolve them within 24 hours; notify the Community Manager and residents of delays.
  • Maintain accurate inventory of tools, equipment, and supplies.
  • Use assigned personal protective equipment as instructed.
  • Conduct inspections and follow monthly preventive maintenance directives, including checks of lighting, fire safety, pools and spas, life-safety hazards, and signage.
  • Know the locations of gas, electricity, irrigation, and water shutoffs, as well as sewer cleanouts.
  • Assist with move-in and move-out inspections as directed.
  • Monitor and document the status of vacant units.
  • Recommend improvements to operating methods, safety, service quality, working conditions, and equipment.
  • Perform on-call emergency service as required and respond to after-hours and weekend emergencies.
  • Collaborate on special projects, including preventive maintenance of building components or mechanical systems.
  • Follow CloudTen Residential’s Injury and Illness Prevention Policy and Hazardous Materials Policy; maintain MSDS for chemicals used on-site and know the applicable safety precautions.
  • Promptly communicate maintenance problems or safety concerns to Site Management.
  • Represent CloudTen Residential professionally, maintain a neat appearance, and follow the company dress code.
  • Attend and participate in training seminars as requested.
  • Assist other staff members as needed, deliver communications to residents, and support resident functions and activities.
  • Perform additional duties as assigned.

Benefits

  • Opportunity to earn leasing/renewal bonuses at the assigned property or properties.
  • Medical, dental, and vision insurance.
  • Flexible Spending Account (FSA) for healthcare and dependent care expenses.
  • Company-paid life insurance.
  • Paid vacation, sick leave, and holidays.
  • Career growth opportunities.
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