Maintenance Technician

University of Richmond•Charlotte, NC

1d•Onsite

About The Position

The Fleet Technician - Field Service for Mobile Storage performs advanced field diagnostics and repairs on mobile storage equipment at customer sites, focusing on complex HVAC, electrical, plumbing, and structural issues while serving as the primary on-site company representative. This role may include such other responsibilities and duties as assigned from time to time, based upon company needs.

Requirements

High School diploma or equivalent
Trade skill training preferred or equivalent years of experience
5+ years of experience in the construction industry, repairing and maintaining equipment and tools
Advanced construction knowledge and background
Advanced mechanical aptitude and expert tool knowledge
Ability to read and interpret technical specifications and complex work instructions
Strong attention to detail for quality repairs and customer interaction
Valid state driver’s license with an acceptable driving record
Excellent verbal and written communication skills
Advanced construction knowledge and background
Demonstrated time management skills
Ability to utilize required information technology, working knowledge of heavy equipment, tools, and the manufacturer’s warranty process
Accurately record time and materials used for proper work order completion
Ability to work independently and make real-time decisions
Advanced diagnostic and problem-solving skills

Responsibilities

Lead advanced diagnostics and repairs at customer sites, serving as the primary on-site company representative
Perform advanced diagnostic and repair work in the field, especially HVAC, electrical, plumbing, and complex issues
Complete complex service call repairs, including multi-trade troubleshooting (HVAC, electrical, plumbing, and structural)
Serve as the primary on-site company representative for all customer interactions
Lead customer communication, set expectations, and manage basic conflict or dissatisfaction
Make real-time decisions about repair approach, parts usage, and safety at customer locations
Complete all required field documentation and reporting
Handle emergency and urgent repairs at customer sites
Perform advanced equipment repair in the shop and provide technical guidance to the other technicians when not in the field
Perform advanced, non-standard, and multi-trade troubleshooting, including complex leaks or damage
Complete complex repairs: remove, repair, and install floors, tiles, roofs, walls, framing, doors, windows, screens, caulking, painting, filters/dampers, replacing skin, trim
Demonstrate expertise in multiple skilled trades: HVAC, electrical, plumbing, welding, diagnostics, and repairs
Provide technical guidance and coaching to other technicians when in the shop
Complete assignments on time and within budget as documented on work orders
Document work completed and materials used on Work Orders using the required mobile applications
Install and service Workplace Ready Solutions at customer sites, ensuring proper setup and scheduled services
Install/uninstall Workplace Ready Solutions according to specifications
Complete necessary installation and setup at customer sites
Review dispatch information for clarity, including directions to customer jobsites
Complete inspection prior to pickup and delivery
Complete scheduled site services and equipment staging
Maintain safety, organization, and leadership support across field and shop environments
Follow Mobile Storage and United Rentals 5S guidelines
Maintain clean and organized work areas, tools, and supplies
Use appropriate PPE and operate tools safely
Participate in Safety Huddles and report safety observations
Store tools, supplies, and Workplace Ready Solutions in a proper and secure place
Demonstrate leadership to the service team and train, mentor, and delegate appropriately