Maintenance Technician - Cosgrove Hill

Northwood Ravin•Chapel Hill, NC

11d•Onsite

About The Position

The Maintenance Technician is responsible for preparing vacant apartments for move-in according to NWR standards of excellence, completing service requests for residents as delegated by the Service Supervisor with a focus on customer service, and performing tasks on the property including grounds, pet areas, and common areas. This role also involves participating in preventative maintenance programs and required documentation. The Service Technician does not have direct authority over any team member. Key responsibilities include maintaining curb appeal, preparing vacant apartments for move-in by making necessary repairs, removing trash from vacated apartments, completing service requests within budgetary constraints, participating in on-call rotations, performing snow/ice removal, operating and maintaining pools/hot tubs/saunas, reporting maintenance issues to the Service Manager, completing special projects and preventative maintenance, troubleshooting mechanical, carpentry, plumbing, and electrical systems, and complying with environmental/Operations and Maintenance procedures.

Requirements

Minimum 1+ years of experience in multifamily industry or related HVACC certification
Successfully pass a drug screen
Valid Driver's License
Must be able to work 40 hours per week and on call hours

Nice To Haves

CPO certification strongly preferred
Basic knowledge of painting, electrical wiring, plumbing, carpentry, appliance service and repair, heating, ventilation, HVAC systems, pool service and chemicals, use power and machinery properly and safely, and computer systems
Ability to work independently and within a team
Good Communication skills (both written and verbal)

Responsibilities

Meticulously maintain curb appeal, keeping grounds and all common areas free of trash, debris and pet waste throughout the day.
Prepare vacant apartments for move in; making repairs/replacements as needed to maintain the level of expectation of residents, ownership and management.
Removal/storage of trash items left in recently vacated apartment homes according to policy to reduce liability.
Complete service requests in a timely and thorough manner considering budgetary restraints.
Must be available to participate fully in on call rotation.
Snow/Ice removal as needed.
Operate pools/hot tubs/saunas, etc. and maintain on a daily basis to ensure the safety of residents and update records as required by Municipality.
Report any maintenance issues/concerns to Service Manager.
Complete special projects and preventative maintenance as delegated by Service Manager.
Trouble shoots all systems on property from mechanical, carpentry, plumbing and electrical including diagnostics and report to Service Manager if unable to remedy the issue.
Comply with environmental/Operations and Maintenance procedures.