Maintenance Technician

Neighborly Ventures•Monmouth, OR

1d•Onsite

About The Position

The Service Technician position plays a vital role in assisting the Service Manager with the maintenance operations of Neighborly Communities’ properties. This role ensures that all maintenance tasks, unit make-ready turns, property improvements, and resident services are carried out to the highest standards. The Service Technician addresses maintenance-related issues with a positive attitude, supports the maintenance team with daily tasks, and ensures compliance with safety regulations and legal standards.

Requirements

Proficient in the Microsoft Office Suite.
Possess strong communication, organizational, and time management skills.
Capable of maintaining confidentiality and handling sensitive information with discretion.
Demonstrates clear and professional communication both verbally and in writing.
Able to balance team and individual responsibilities effectively.
Works well independently and as part of a team.
Skilled at managing multiple competing priorities and deadlines while maintaining a strong attention to detail.
Strong organizational and time management skills, coupled with effective communication abilities.
Familiar with Fair Housing Guidelines.
Motivated to respond promptly to the needs and requests of the Community Manager.
Enjoys interacting with others, putting a premium on Outward Mindset concepts
High school diploma or equivalent.
At least one (1) year of maintenance repair experience.

Responsibilities

Manage maintenance operations for Neighborly Communities Properties in compliance with state and federal laws, Fair Housing regulations, landlord-tenant laws, and OSHA standards.
Assist the Service Manager with the apartment make-ready process, including conducting pre- and final move-out inspections, overseeing maintenance repairs, coordinating painting, and scheduling vendor services.
Help maintain the grounds and amenities to meet the properties' standards.
Complete various assigned tasks such as unit turnovers, grounds cleanup, grounds inspections, work orders, and, if applicable, swimming pool maintenance.
Possess in-depth knowledge of all Fair Housing regulations.
Provide exceptional customer service to residents, striving to exceed maintenance expectations.
Maintain regular and reliable on-site or in-office attendance in accordance with the attendance policy outlined in the personnel manual.
Schedule and conduct monthly, biannual, and annual inspections, which may include apartment inspections, backflow testing, safety inspections (lighting, etc.), fire extinguishers, and fire suppression systems.
Ensure the cleanliness, safety, and OSHA compliance of the shop and equipment.
Maintain a professional appearance by wearing Neighborly Communities logoed apparel and displaying your issued Neighborly Communities badge.
Occasionally assist with the after-hours emergency on-call rotation, being available on weekends and after hours.
Show consistent self-accountability by scheduling, preparing for, and conducting a monthly 3A+ SAM with your supervisor, and reporting the outcomes of these meetings to Human Resources.
Attend Safety Meetings If assigned.
Maintain expert-level knowledge of all property maintenance platforms, including but not limited to Leonardo, SharePoint, and ResMan.
Embrace the principles of the Outward Mindset.
Complete all required training through GraceHill and any other assigned courses or seminars, including Outward Mindset Gatherings, Outward Performance, and other related trainings.
Perform any other related duties as assigned by management.