Maintenance Technician

Kasa•Dallas, TX
•$20 - $23•Onsite

About The Position

Kasa is seeking a Maintenance Technician to support on-the-ground operations at its Dallas property as part of the Portfolio Operations team. The role involves maintaining equipment, systems, and building components, including mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, tile, and other equipment. The technician serves as a local representative of Kasa and works with the General Manager, Property Operations support team, and Guest Experience team to help provide guests with a seamless in-unit experience. The position includes construction, repair, painting, lighting installation and replacement, equipment inspections and testing, diagnosing equipment issues, maintaining the property's structural integrity, handling and setting up equipment, and responding to guest requests. Schedules depend on business and property needs and may include nights, weekends, and holidays. The role is not on-call 24/7, but emergency calls may arise; available employees are compensated for qualifying work outside scheduled hours. Readiness to gradually increase hours or take on additional responsibilities is a plus.

Requirements

  • Previous hotel engineer experience is preferred, or comparable maintenance experience at an apartment complex, office building, or similar establishment.
  • Experience using mobile technology and willingness to learn new systems and platforms.
  • Flexible schedule and ability to help with emergencies when they arise.
  • Ability to work independently and as part of a team, multitask, and complete work efficiently and on time.
  • Excellent communication and interpersonal skills.
  • Ability to lift objects weighing 25–50 pounds and stand or walk for up to 8 hours a day.
  • Ability to handle stressful situations with a calm and positive demeanor.

Nice To Haves

  • At least 2 years of hotel experience.
  • At least 2 years of guest service experience.
  • Certifications in HVAC, electrical, plumbing, or other relevant fields.
  • Strong communication and organizational skills.

Responsibilities

  • Maintain equipment, systems, and building components, including mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, tile, and other equipment.
  • Construct, repair, and apply paint finishes throughout the hotel premises.
  • Install and exchange lighting fixtures and replace bulbs as needed.
  • Perform visual inspections and operational tests on machinery and equipment.
  • Identify unusual sounds or operational discrepancies and collaborate with supervisors or maintenance peers to diagnose issues and facilitate repairs.
  • Maintain and service the structural integrity of the establishment.
  • Attend and actively participate in scheduled training sessions and meetings.
  • Paint corridors, hotel rooms, and lobby spaces as required.
  • Transport heavy boxes and parcels within the hotel for maintenance and repair purposes.
  • Assist with delivery and setup of new equipment, including televisions, mattresses, tables, and chairs.
  • Communicate regularly with the Maintenance Supervisor about assigned projects.
  • Respond to customer inquiries and requests promptly, courteously, and efficiently.
  • Help uphold property quality standards through preventive maintenance and collaboration with housekeeping.
  • Support expansion efforts and cross-departmental projects.

Benefits

  • Allowance for free stays at Kasa locations and discounts on stays for friends and family.
  • Paid time off accrued by full-time hourly employees, with accrual increasing with tenure.
  • Comprehensive health insurance options, including a company-sponsored plan with fertility coverage.
  • Qualifying full-time roles are eligible for a Wi-Fi stipend, home office stipend, and other perks.
  • The role may also be eligible for equity, bonus, perks, and benefits.
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