Maintenance Technician

University of Richmond•Gardiner, ME

12d•Onsite

About The Position

The Fleet Technician III serves as the technical go-to in the shop, performing advanced multi-trade refurbishment and repairs on mobile storage equipment such as containers, ground level offices, and mobile/modular offices while modeling safety, quality, and productivity and coaching other technicians. This role may include such other responsibilities and duties as assigned from time to time, based upon company needs. Perform advanced, multi-trade diagnostics and complex refurbishment on mobile storage equipment, completing work accurately, on time, and within budget. Demonstrate expertise in multiple skilled trades as required by branch. May include HVAC, electric, plumbing, welding diagnostics and repairs. Complete complex repairs: remove, repair and install floors, tiles, roofs, walls, framing, doors, windows, screens, caulking, painting, filters/dampers, replacing exterior siding, trim, swapping wheels, tires and axels and other repetitive repairs. Diagnose and resolve non-standard problems requiring advanced technical knowledge. Complete assignments on time and within budget as documented on Work Orders. Document work completed and materials used on Work Orders using required mobile applications. Remove and install decals and equipment numbers. Provide day-to-day technical leadership and mentoring to the service team, guiding workflow, quality, and safety standards. Provide technical guidance and direction to service team. Coordinate workflow and task prioritization to maintain shop efficiency. Set the pace and model quality and safety standards for service team. Serve as liaison between service team and management. Coach and mentor other technicians on advanced technical skills, quality standards, and safety protocols. Provide on-the-job training for complex procedures and problem-solving approaches. Help assign tasks and sequence work to optimize shop/yard productivity. Handle complex service calls and advanced field diagnostics, including customer communication and support of field operations. Perform complex service calls on an ad hoc basis including multi-trade troubleshooting. Handle advanced diagnostic and repair work in the field, especially HVAC, plumbing, electrical and complex issues. Lead customer communication for complex technical issues, set expectations, and manage basic conflict or dissatisfaction. Travel to customer sites for advanced repairs and emergency situations. Complete necessary field documentation and reporting. Assist with setting mobile/modular offices and supporting CDL A Drivers when needed.

Requirements

Advanced multi-trade refurbishment and repairs on mobile storage equipment
Advanced multi-trade diagnostics
Expertise in multiple skilled trades (HVAC, electric, plumbing, welding diagnostics and repairs)
Complex repairs including floors, tiles, roofs, walls, framing, doors, windows, screens, caulking, painting, filters/dampers, exterior siding, trim, wheels, tires, and axels
Diagnose and resolve non-standard problems requiring advanced technical knowledge
Document work completed and materials used on Work Orders using required mobile applications
Remove and install decals and equipment numbers
Technical leadership and mentoring to the service team
Technical guidance and direction to service team
Coordinate workflow and task prioritization
Model quality and safety standards
Liaison between service team and management
Coach and mentor other technicians on advanced technical skills, quality standards, and safety protocols
On-the-job training for complex procedures and problem solving approaches
Assign tasks and sequence work to optimize shop/yard productivity
Handle complex service calls and advanced field diagnostics
Customer communication and support of field operations
Perform complex service calls on an ad hoc basis including multi-trade troubleshooting
Handle advanced diagnostic and repair work in the field (HVAC, plumbing, electrical, complex issues)
Lead customer communication for complex technical issues
Travel to customer sites for advanced repairs and emergency situations
Complete necessary field documentation and reporting
Assist with setting mobile/modular offices
Support CDL A Drivers

Responsibilities

Perform advanced, multi-trade diagnostics and complex refurbishment on mobile storage equipment, completing work accurately, on time, and within budget
Perform advanced, non-standard, and multi-trade troubleshooting including HVAC, electrical, plumbing, structural problems, complex leaks or damage
Demonstrate expertise in multiple skilled trades as required by branch. May include HVAC, electric, plumbing, welding diagnostics and repairs
Complete complex repairs: remove, repair and install floors, tiles, roofs, walls, framing, doors, windows, screens, caulking, painting, filters/dampers, replacing exterior siding, trim, swapping wheels, tires and axels and other repetitive repairs
Diagnose and resolve non-standard problems requiring advanced technical knowledge
Complete assignments on time and within budget as documented on Work Orders
Document work completed and materials used on Work Orders using required mobile applications
Remove and install decals and equipment numbers
Provide day to day technical leadership and mentoring to the service team, guiding workflow, quality, and safety standards
Provide technical guidance and direction to service team
Coordinate workflow and task prioritization to maintain shop efficiency
Set the pace and model quality and safety standards for service team
Serve as liaison between service team and management
Coach and mentor other technicians on advanced technical skills, quality standards, and safety protocols
Provide on-the-job training for complex procedures and problem solving approaches
Help assign tasks and sequence work to optimize shop/yard productivity
Handle complex service calls and advanced field diagnostics, including customer communication and support of field operations
Perform complex service calls on an ad hoc basis including multitrade troubleshooting
Handle advanced diagnostic and repair work in the field, especially HVAC, plumbing, electrical and complex issues
Lead customer communication for complex technical issues, set expectations, and manage basic conflict or dissatisfaction
Travel to customer sites for advanced repairs and emergency situations
Complete necessary field documentation and reporting
Assist with setting mobile/modular offices and supporting CDL A Drivers when needed