Maintenance Technician Team Lead

FramebridgeHolyoke, MA
Onsite

About The Position

Who We Are At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one. Our mission is to make framing so delightful, customers are inspired to frame everything they love—big, little and in between. We've framed over three million pieces and counting. We are building a beloved brand, and to be successful, we have to build a great team across a number of disciplines – ecommerce, retail, design, and manufacturing. We are a consumer business operating online and in our growing fleet of retail stores. We operate multiple manufacturing studios that allow us to deliver a high-quality custom product at an affordable price with a quick turnaround. We exist, grow, and ultimately own the market by delighting customers who trust and value us. The Role For our Manufacturing Studio, we are looking for a reliable Maintenance Technician Lead to perform installations, repairs, and upkeep operations of the company’s facilities. A great maintenance technician lead will have a basic understanding of plumbing, electrical systems, pneumatics as well as carpentry. They will have a solid understanding of all maintenance processes and health and safety regulations. The ideal candidate will also have aptitude for undertaking administrative tasks such as basic shop maintenance, tool upkeep, and inventory procedures. This candidate will be required to communicate effectively with the Operations Manager and Operations team daily. The goal is to ensure the company facilities are well cared for and adequate to support the company’s business operations.

Requirements

  • 3 years experience as a maintenance technician
  • Basic electrical, mechanical, hydraulic, pneumatic, and HVAC understanding
  • Ability to read and interpret electrical schematics and blueprints
  • Must be able to read, write, and understand English
  • Strong organizational and planning skills, attention to detail, ability to be proactive
  • Experience in executing maintenance operations
  • Ability to communicate effectively across other sites and departments.
  • Solid understanding of technical aspects of plumbing, carpentry, electrical systems etc.
  • Working knowledge of facilities machines and equipment
  • Ability to keep track of and report on activity
  • Excellent communication, problem-solving, and interpersonal skills
  • Outstanding organizational aptitude
  • High School Diploma or Degree from a vocational school

Nice To Haves

  • CNC and compressor experience a PLUS

Responsibilities

  • Carry out routine inspections of the facility to identify and resolve issues
  • Check electrical and hydraulic systems of buildings to ensure functionality
  • Perform all repair and installation activities
  • Adhere to developed maintenance procedures and ensure health and safety policies are complied with
  • Maintain a positive attitude and willingness to learn
  • Monitor equipment inventory and alert the Maintenance Manager as necessary
  • Monitor and control expendable resources
  • Work with contractors and service providers to support facility needs
  • Manage workload and perform all tasks in a timely manner
  • Keep maintenance logs and report on daily activities
  • Utilize computer software systems such as CMMS, Excel, and other relevant programs effectively
  • Troubleshoot and repair electrical, mechanical, pneumatic, and hydraulic systems independently
  • Triage work orders appropriately to prioritize urgent needs
  • Work independently while maintaining clear communication with the broader maintenance team
  • Foster a safe and healthy work environment, compliant with standards and legal regulations

Benefits

  • Full medical, dental, and vision benefits
  • Generous retirement program — 401(k) and employer-funded pension plan
  • Parental leave and return program
  • Flexible Time Off and paid holidays
  • Framebridge employee Free Frame codes and discounts
  • Short-term disability and Life/AD&D Insurance
  • Employee Assistance Program (EAP)
  • Ongoing learning and development opportunities
  • Commuter benefits
  • Pet insurance
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