Maintenance Tech IV

Marriott Vacations Worldwide•Kaanapali, HI

18d

About The Position

As a Maintenance Technician IV at Marriott Vacations Worldwide (MVW), you will help provide Owners and guests with experiences that create memorable vacation moments in a supportive, friendly, and beautiful work environment. The role involves responding to guest repair requests, performing assigned preventive maintenance, communicating with guests and Owners to resolve maintenance issues, and applying advanced engineering operations, mechanical, and building-systems troubleshooting skills. It also includes engineering-related inventory duties, recording and interpreting readings from meters and other measuring devices, and participating in training related to safety, technical knowledge, and career development. The position also emphasizes guest experience and company standards: welcoming guests, anticipating and addressing their needs, interacting professionally and promptly with colleagues and guests, contributing to team goals, and following company policies and safety procedures. The role may require a valid driver’s license with at least one year of clean driving history. A background check and drug screening may be required, subject to company policy and applicable legal requirements.

Requirements

Be available to work various shifts, holidays, and both weekend days.
Be able to reach overhead and below the knees and perform bending, twisting, pulling, and stooping.
Be able to stand, sit, or walk for an extended period of time.
Be able to lift, carry, push, or pull items weighing up to 50 pounds without assistance.
A valid driver's license may be required, with at least one year of clean driving history.
A background check and drug screening may be required, contingent on company policy and applicable legal requirements.

Responsibilities

Respond to and attend to guest repair requests.
Perform assigned preventive maintenance tasks.
Communicate with guests and Owners to resolve maintenance issues.
Apply advanced engineering operations skills, mechanical ability, and building-systems troubleshooting skills.
Perform general engineering-related inventory duties.
Read, log, track, and interpret readings from meters, gauges, and other measuring devices.
Participate in regular training for safety, technical knowledge, and career development, as applicable.
Welcome and greet guests, anticipate their needs, and address them.
Interact professionally and promptly with colleagues and guests.
Contribute to team goals.
Follow company policies and safety procedures.