Maintenance Technician IV (HVAC Installer)

Tricon Residential•Atlanta, GA

8d•Onsite

About The Position

The Maintenance Technician IV is a critical role responsible for executing a broad range of maintenance and repair tasks, with a primary focus on HVAC systems. This position requires strong technical skills, excellent communication, and a dedication to providing outstanding customer service. The Maintenance Technician IV must efficiently manage and complete service requests while ensuring a clean, safe, and well-maintained environment for residents. This position is provided a work van that goes home with the employee nightly. Valid drivers license required!

Requirements

Proficient in installing, troubleshooting, and repairing HVAC systems.
Comfortable using laptops, tablets, and mobile devices for documentation and communication.
Willingness to work on-call and overtime hours as needed.
Consistently use appropriate Personal Protective Equipment (PPE) and follow safety protocols.
Proficiency in utilizing work order software.
Strong organizational and project management skills.
Excellent problem-solving, decision-making, and conflict-resolution skills.
EPA 608 Type II or Universal Certification for Refrigerant Management.
4+ years of HVAC replacement experience.
4+ years of supervisory or team lead experience in maintenance or construction, or equivalent years of service at Tricon combined with completion of the Tech certifications program.
High school diploma or GED.
Daily travel between properties.
Ability to lift 50+ lbs. regularly.
Strong verbal and written communication skills.
Capability to work in challenging environmental and physical conditions.
Must be able to work in environmentally and physically challenging working conditions.
Must be able to effectively communicate verbally and in writing.
Valid driver's license required.

Responsibilities

Install, repair, and replace HVAC systems, including furnaces, air handlers, condensers, heat pumps, and ductwork.
Perform regular inspections, cleanings, and tune-ups to optimize HVAC performance and prevent breakdowns.
Use tools and software to identify system issues, determine root causes, and recommend solutions.
Repair HVAC components such as compressors, thermostats, motors, and refrigerant lines, ensuring safety and compliance.
Check and charge refrigerant levels, repair refrigerant line leaks, and maintain EPA compliance.
Inspect, seal leaks, measure airflow, and repair or replace damaged ducts.
Adjust system settings and recommend upgrades to enhance energy efficiency and reduce costs.
Inspect and repair electrical connections, replace faulty wiring, and address circuit breaker issues.
Clearly explain system issues, repair processes, and maintenance tips to residents.
Maintain detailed service records, including completed work, materials used, and recommendations for future maintenance.
Track and manage inventory to ensure essential parts and tools are readily available.
Share expertise with junior technicians, supporting their growth through training and hands-on guidance.
Utilize technology for work order management, inventory tracking, and reporting.
Communicate effectively with residents, vendors, and internal teams to provide excellent customer service.
Maintain a clean and safe work environment at all times.
Align with company values and uphold professional integrity in all interactions.