Maintenance Technician 3

Crocs, Inc.•Las Vegas, NV

12d•Onsite

About The Position

We are hiring a Maintenance Technician III to support our highly automated Las Vegas Distribution Center. This role plays a critical part in maintaining equipment reliability, maximizing system uptime, and ensuring safe and efficient facility operations. Technicians at all levels are responsible for performing preventive and corrective maintenance, troubleshooting equipment issues, and supporting the performance of automated material handling systems. Successful candidates will take a hands-on approach to problem solving and help drive operational excellence through proactive maintenance practices. This position supports advanced automation technologies, including AS/RS (Automated Storage and Retrieval Systems), sortation equipment, shuttle systems, conveyors, and related facility infrastructure. The Maintenance Technician will work closely with Operations, Controls, and Engineering teams to ensure automation systems operate safely, reliably, and efficiently.

Requirements

High school diploma or GED; advanced technical education preferred.
7+ years of progressive industrial maintenance experience in highly automated environments.
Extensive hands-on experience maintaining and troubleshooting multiple types of automated material handling systems.
Hands-on experience troubleshooting and repairing industrial hydraulic systems, preferably including balers, compactors, or similar material-handling equipment.
Strong electrical, controls, and facility systems background.
Demonstrated technical leadership, escalation ownership, and mentoring capability.
Proficiency with CMMS systems and maintenance documentation discipline.
Military experience in relevant technical fields (e.g., electrical, mechanical, automation, avionics, or similar) is considered equivalent to industry experience

Nice To Haves

Advanced automation, controls, or reliability training.
Experience supporting large, highly automated facilities with multi-system equipment fleets.
Experience with formal reliability methods (RCM/TPM/PM optimization) or predictive maintenance tools (thermal imaging, vibration, etc.).

Responsibilities

Serve as the final technical escalation point for complex automation, controls, electrical, fabrication, and facility-related failures prior to engineering or external support.
Lead advanced diagnostics on automated systems including AS/RS, shuttle systems, goods-to-person automation, sortation equipment, and integrated material handling platforms.
Provide expert troubleshooting support for facility infrastructure such as power distribution, dock systems, building mechanical systems, and safety-critical assets.
Perform and oversee light-to-medium fabrication and repair work (e.g., cutting, drilling, grinding, welding, and bracket/guard fabrication) to support equipment reliability, safety improvements, and facility needs.
Provide advanced support for building maintenance and facility repairs (e.g., doors/docks, basic carpentry/patching, piping/plumbing components, and mechanical systems) and coordinate specialized vendor work as needed to ensure safe, compliant operation.
Partner with Controls Engineering on system diagnostics, validation testing, and safe system recovery during complex automation events.
Lead formal root cause analysis for major downtime events and chronic failures; develop corrective actions with measurable reliability outcomes.
Review and influence preventive maintenance strategies across automation and facility systems, including PM job plan rigor, frequency recommendations, and documentation standards.
Develop technical standards, best practices, and training content to elevate maintenance capability.
Mentor and coach Technician I–III team members; guide complex troubleshooting in real time.
Ensure critical technical documentation (schematics, procedures, and troubleshooting references) is maintained and accessible.
Ensure fabrication changes and facility modifications are documented (drawings, redlines, parts/specs, and safety/LOTO considerations) and incorporated into standard procedures and PM plans where applicable.
Maintain, troubleshoot, and repair baler equipment and associated hydraulic, mechanical, and electrical systems, including pumps, cylinders, valves, hoses, fittings, hydraulic controls, and safety devices.
Use CMMS and downtime data to identify trends, prioritize reliability improvements, and reduce repeat failures.
May be assigned to act as a working lead for the site by coordinating daily priorities, directing on-shift work execution, leading shift handoffs, and serving as the maintenance point of contact for Operations and leadership while remaining hands-on.