Maintenance Technician III

Hilton Grand Vacations • Gatlinburg, TN

5d • Onsite

About The Position

As an Experienced Maintenance Technician III at MountainLoft Resort, you will be responsible for maintaining the guestrooms, public spaces, and back-of-house areas in good repair, ensuring an attractive and well-maintained property. Your primary focus will be on guest relations and problem resolution.

Requirements

• Effective verbal and written communication skills with the ability to communicate well with guests in English
• High School Diploma or equivalent experience.
• Proven experience in facilities maintenance
• Ability to climb stairs and ladders up to 40 feet, push/pull up to 100 lbs., lift/carry up to 50 lbs., and perform grasping, stooping, and overhead reaching with or without reasonable accommodations.
• EPA Certification required

Nice To Haves

• 3-5 years or more of related experience
• HVAC trade school certification, preferred.
• CPO, OSHA 30, CFC CERT, preferred.

Responsibilities

• Maintain guestrooms, public areas, and back areas, ensuring well-kept property and the physical structure of the resort.
• Repairs boilers, plumbing, pumps, exhaust fans, and PM all types of HVAC equipment, including new refrigerants.
• Completes maintenance and facilities tasks from work orders and visually inspect and test machinery and equipment.
• Dismantle defective machines and equipment; install new components.
• Install and repair electrical apparatuses, such as transformers, wiring, and electrical components of machinery and equipment.
• Set up and operate machine tools, such as grinders and drills, to repair and fabricate machine parts.
• Provide customer service to fellow team members, members, owners, and guests.
• Respond to calls and questions from members, owners, and guests.
• Conduct proper building rounds and maintain accurate records and documentation.
• Maintain, clean, and chemically balance pools, spas, and water features as directed.
• Complete special projects and other duties as assigned by management.

Benefits

• Day 1 Health Benefit Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program: Discounted Hilton hotel rates worldwide: Our Go Hilton Team member Travel Program offers deeply discounted rates. Pass the savings on to family and friends since HGV allows you to share additional discounted room nights per year.
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED