Maintenance Technician II

Hilton Grand Vacations • Scottsdale, AZ

15d • Onsite

About The Position

We are looking for a Maintenance Tech II to join the team at Scottsdale's Villa Mirage Resort. In this role, you would be responsible for maintaining the guestrooms, public spaces, back of the house areas in good repair ensuring an attractive and well-maintained property with your primary focus on guest relations and problem resolution. Work well with customers and staff members and drive company success through performing the following tasks to the highest standards.

Requirements

• Effective verbal and written communication skills with the ability to communicate well with guests in English
• High School Diploma or GED equivalent.
• Minimum of 2 years’ experience in facilities maintenance
• Can climb stairs and work on ladders up to 40 feet, push/pull up to 100 lbs., lift/carry up to 50 lbs., and grasp, stoop, reach overhead with or without reasonable accommodations.

Responsibilities

• Painting, stucco, texturing, drywall, staining, knockdown and popcorn ceilings.
• Interacts with guest for problem resolution.
• Basic appliance troubleshooting and repair
• Basic air-conditioning controls
• Intermediate skills in drywall, painting/staining and wall vinyl repairs.
• Troubleshoot plumbing fixtures including drain cleaning.
• Change Filters
• Maintain all guestroom and public space equipment
• Replace Caulk Tile/Grout
• Door repair to include locking mechanisms and hinges.
• Inspects rooms for pest intrusion
• Inspects and replaces cosmetic appliance components
• Replace light bulbs and ballasts
• Repair closet/drapery tracks, replacement of furniture
• Stain furniture and repair knicks and gouges.
• Replace remote control batteries
• Unclog toilets and sinks.
• Touch-up paint
• Glue peeling wallpaper.
• Implement planned scheduled preventative maintenance
• Replaces faulty plumbing components.
• Maintain accurate functioning of all equipment and tools.
• Establishes a clear line of communication with the engineering leadership.
• Assist other maintenance staff on special projects.
• Responding to all guest requests to ensure client satisfaction; willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate.
• Detailed record keeping in English is required for logs and inspection sheets.
• Ensures that every interaction with an owner/guest/team member is positive and memorable.

Benefits

• Excellent health care options, including medical, dentail, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(K) program with company match
• Tuition Reimbursement programs
• Employee Stock Purchase Program
• Numerous learning and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED