Maintenance Technician II (Parkside Resort)

Hilton Grand Vacations • Williamsburg, VA

2d • Onsite

About The Position

As a Maintenance Tech II, you will be responsible for maintaining guestrooms, public spaces, and back-of-house areas in good repair, ensuring an attractive and well-maintained property. Your primary focus will be on guest relations and problem resolution. This role involves a variety of skills including painting, stucco, texturing, drywall, staining, and working with knockdown and popcorn ceilings. You will work collaboratively with customers and staff members to drive company success by performing tasks to the highest standards.

Requirements

• A team-first attitude
• Effective verbal and written communication skills.
• Ability to communicate well with guests in English.
• Climb stairs and work on ladders up to 40 feet, push/pull up to 100 lbs., lift /carry up to 50 lbs., grasp, stoop, reach overhead with or without reasonable accommodations.
• Minimum of 2 years’ experience in facilities maintenance
• Ability to follow basic written and verbal directions, climb stairs and work on ladders up to 40 feet, push/pull up to 100 lbs., lift/carry up to 50 lbs., grasp, stoop, reach overhead
• High School Diploma or GED equivalent.

Nice To Haves

• 3-5 years or more of related experience
• Current State’s driver’s license

Responsibilities

• Interacts with guests for problem resolution.
• Basic appliance troubleshooting and repair.
• Basic air-conditioning controls.
• Intermediate skills in drywall, painting/staining, and wall vinyl repairs.
• Troubleshoot plumbing fixtures including drain cleaning.
• Change Filters.
• Maintain all guestroom and public space equipment.
• Replace Caulk.
• Tile/Grout.
• Door repair to include locking mechanisms and hinges.
• Inspects rooms for pest intrusion.
• Inspects and replaces cosmetic appliance components.
• Replace light bulbs and ballasts.
• Repair closet/drapery tracks, replacement of furniture.
• Stain furniture and repair knicks and gouges.
• Replace remote control batteries.
• Unclog toilets and sinks.
• Touch-up paint.
• Glue peeling wallpaper.
• Execute planned scheduled preventative maintenance.
• Replaces faulty plumbing components.
• Maintain accurate functioning of all equipment and tools.
• Establishes a clear line of communication with the engineering leadership.
• Assist other maintenance staff on special projects.
• Responding to all guest requests to ensure client satisfaction; willing to "pitch-in" and help co-workers with their job duties and be an outstanding teammate.
• Detailed record keeping in English is required for logs and inspection sheets.

Benefits

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED