Maintenance Technician I - Ka Haku, a Hilton Club

Hilton Grand Vacations • Honolulu, HI

2d

About The Position

The Maintenance Technician I assists in maintaining guestrooms, public areas, and back-of-house spaces to luxury standards. The role performs foundational maintenance across multiple trades, including carpentry, plumbing, painting, drywall repair, basic electrical work, and cosmetic restoration. The technician completes assigned work, monitors property conditions, identifies issues requiring escalation, and supports elevated guest experiences.

The position also supports exterior areas, pools, water features, and wellness amenities, including Japanese-style ofuro soaking facilities. Duties include assisting with cleanliness and basic operational readiness, conducting visual inspections, and reporting irregularities. The role requires a commitment to the company’s Spirit of Service culture and Hilton values.

The position is with Hilton Grand Vacations at Ka Haku, a Hilton Club. The listed salary range is $33.50–$34.50 per hour. Benefits described for full-time Team Members include medical, dental, and vision insurance from Day One; a 401(k) plan with company match; life insurance; a company stock purchase program; discounted travel programs; paid time off; paid sick days; recognition; and learning and advancement opportunities.

Requirements

• High school diploma or equivalent.
• Basic knowledge of a wide variety of maintenance trades to visually inspect and detect items needing repair.
• Skill in using related hand and electric tools.
• Basic mechanical aptitude.
• Basic English communication skills to communicate with others and fully comprehend job assignments.
• Ability to push and pull objects or materials weighing up to 100 pounds.
• Ability to climb stairs and ladders and work at heights up to approximately 40 feet for extended periods, with frequent overhead reaching.
• Ability to grasp, lift, or carry items weighing up to 50 pounds occasionally at waist height.

Nice To Haves

• Some experience in hotel or resort operations.
• Technical or trade school certification, or equivalent, in a related field.
• At least 1 year of related experience.
• At least 3 years of managerial experience, preferably in hospitality or a similar setting.
• Prior timeshare maintenance or engineering experience.
• Experience supporting premium amenities such as spa areas, water features, or wellness facilities.
• Familiarity with the operation or basic troubleshooting of Japanese bath systems or hydrotherapy features.
• Basic knowledge of irrigation systems and plant care.
• Experience maintaining exterior public spaces in a hospitality environment.
• Ability to operate small grounds-maintenance equipment safely.

Responsibilities

• Perform routine and foundational maintenance tasks according to established procedures and luxury property standards.
• Maintain guestroom and public-space equipment by replacing filters, caulking, light switches and outlets, and batteries; performing minor tile and grout repair; making cosmetic repairs to furniture, fixtures, and finishes; unclogging sinks and toilets; and completing touch-up painting, wallpaper repair, and drywall patching.
• Complete assigned preventative-maintenance checklist items and report observed deficiencies.
• Visually inspect guestrooms and public areas for cosmetic issues, safety concerns, and pest activity, escalating findings as appropriate.
• Maintain accurate logs, records, inspection documentation, and assigned daily logs and checklists.
• Use, store, and care for tools, equipment, and materials properly.
• Communicate work progress, identified issues, and completed tasks to engineering leadership.
• Perform basic grounds upkeep, including light weeding, debris removal, leaf blowing, and walkway cleaning.
• Assist with limited landscape maintenance, including watering plants and maintaining small landscaped areas.
• Use basic grounds equipment, such as blowers and trimmers, as directed.
• Report irrigation issues, plant-health concerns, and grounds hazards to engineering leadership.
• Maintain the cleanliness of exterior public areas.
• Support the daily cleanliness and presentation of pools, water features, and wellness amenities.
• Monitor pool and water-feature clarity, visible cleanliness, and temperature; report irregularities.
• Assist with skimming pool surfaces, cleaning surrounding decks, and maintaining signage.
• Observe pool equipment operation and report mechanical or safety concerns to engineering leadership.
• Monitor Japanese-style ofuro soaking facilities and other specialty wellness features for cleanliness, temperature, and basic operational readiness, and promptly report irregularities.
• Embody Hilton Grand Vacations values, complete assigned company training and compliance courses, follow company standards and policies, and perform other related duties as assigned.

Benefits

• Medical, dental, and vision insurance from Day One.
• 401(k) plan with company match.
• Life insurance.
• Company stock purchase program.
• Team Member travel program with discounted rates at properties around the globe.
• Generous paid time off program.
• Paid sick days.
• Team Member recognition.
• Learning and advancement opportunities.
• Additional discounts through Perks at Work, Go Hilton Travel, HGV Getaway, and RCI Travel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED