Blind

b4b0649d-3f21-4a73-b5be-92d4b252e4ce•Cleveland, OH
•$22 - $25•Onsite

About The Position

As a Maintenance Technician I, you will coordinate tasks and supplies to prepare vacant units for re-occupancy and help the maintenance team with special projects. You will maintain the overall condition of the property, including exteriors, common areas, vacant units, floor care, and trash removal, as well as the surrounding property through litter pick-up, janitorial duties, sidewalk clearing, and snow removal. The property should be kept safe, attractive, and comfortable. The role performs preventative and corrective maintenance and maintains relationships with current and prospective residents and vendors working on site. The position reports to the Maintenance Supervisor at properties with over 300 units or to the Property Manager at properties with fewer than 300 units. Work is performed indoors and outdoors in a residential setting, with regular exposure to cold, heat, noise, people, and equipment. The employee may work independently or as part of a team and support managers with special projects. Various shifts may be required during regular business hours, including weekends and evenings, and travel is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The organization emphasizes respect, collaboration, service-focused work, and performance. It is an Equal Opportunity Employer; employment decisions are based solely on job qualifications without regard to protected characteristics.

Requirements

  • At least one year of prior or related experience.
  • Reliable transportation to safely and effectively perform the responsibilities.
  • Willingness and ability to travel; travel commitments are generally a maximum of one to three days but may occur weekly.
  • Excellent verbal and written communication skills.
  • Superior customer service, communication, and interpersonal abilities.
  • Ability to analyze complex problems, propose workable solutions, and implement corrective actions.
  • Ability to influence effectively and gain support for ideas and approaches across stakeholders with varying agendas and shifting priorities.
  • Superior analytical and problem-solving capabilities.
  • Strong strategic and business mindset.
  • Excellent organizational skills.
  • Knowledge of apartment building maintenance.
  • Knowledge and skill in minor repairs and hand-tool use.
  • Demonstrated knowledge and ability to diagnose and repair routine maintenance issues.
  • Knowledge and ability to operate power tools.
  • Ability to manage difficult or emotional customer situations, respond promptly to customer needs, solicit feedback, respond to service requests, and meet commitments.
  • Ability to prioritize and plan work, use time efficiently, plan for additional resources, set goals and objectives, and develop realistic action plans.
  • Ability to focus on resolving conflict, maintain confidentiality, and keep emotions under control.
  • Ability to balance team and individual responsibilities, remain objective and open to others’ views, give and welcome feedback, and contribute to a positive team spirit.
  • Ability to follow instructions and respond to management directives.
  • Ability to work independently or as a team member.
  • Strong collaboration and relationship-building skills, including the ability to work across functional areas and with various organizational levels.
  • Ability to occasionally stand, walk, sit, use hands to handle objects, tools, or controls, reach, climb stairs, balance, stoop, kneel, crouch or crawl, talk or hear, and taste or smell.
  • Ability to occasionally lift or move up to 20 pounds.
  • Vision abilities including close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

  • Clean and restore recently vacated apartment homes.
  • Help maintain the cleanliness of the facility and grounds.
  • Change bulbs, locks, and keys.
  • Install or assist with installation of appliances.
  • Perform exterior and interior painting and caulking, and light drywall repair.
  • Perform painting, pressure washing, and blowing out breezeways and parking lots.
  • Walk upcoming or newly vacant units to forecast repairs.
  • Inspect completed units and create punch lists or quality-control checklists.
  • Assist with removing trash or belongings from vacant units.
  • Perform quality control on systems, appliances, and apartment aesthetics to ensure units meet move-in standards.
  • Prepare units for painting by removing and reinstalling electrical and switch plates and other assigned items.
  • Assist with diagnosis and minor or routine maintenance and repair of electrical and plumbing systems, including water lines; heating and air-conditioning systems, both electric and gas; and electric and gas appliances.
  • Maintain property exteriors, common areas, vacant units, floor care, and the surrounding grounds, including litter pick-up, janitorial duties, sidewalk clearing, and snow removal.
  • Perform preventative and corrective maintenance.
  • Maintain relationships with current and prospective residents and vendors working on site.
  • Support managers with special projects.
  • Travel as required and work various shifts, including weekends and evenings, when needed.
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