Maintenance Technician 4

Optimum•Georgetown, TX

3d•Onsite

About The Position

Under general supervision the Maintenance Tech 4 repairs and maintains the fiber and coaxial transport and distribution cable services including residential and business video, data, telephone, and security. As needed supports repair and maintenance of headend electronics and critical infrastructure equipment. Performs troubleshooting from the headend to the customer's electronic devices. Supports and mentors lower level technicians and fulfills service and installation as needed to exceed customer needs.

Requirements

Internal applicants must have 12 months as a Maintenance Technician III
External applicants must have a minimum of 12-18 months’ Outside Plant technical experience with BDS certification preferred 
Experience maintaining the FTTH network including fiber splicing
High school diploma or equivalent 
Home security installation experience preferred 
Valid driver’s license and driving record within Company standards.
Ability to obtain current DOT (Department of Transportation) medical card and valid CDL (Commercial Driver’s License) where applicable; must comply with all applicable DOT requirements on a continual basis
Qualified to obtain all necessary licenses required by the state in which he/she is installing and/or servicing security services (if applicable) 
Ability to comprehend and operate appropriate testing equipment (e.g. signal level meters, ohm meters) 
Ability to communicate in person and by telephone 
Must be able to lift 75 pounds
Must be able to distinguish various colors
Ability to perform required job functions in various weather conditions
Requires working at heights up to 40ft

Nice To Haves

BDS certification preferred
Home security installation experience preferred

Responsibilities

Provides quality internal and external customer service reflecting the Company values
Fulfills demand maintenance and preventive maintenance by troubleshooting and repairing the transport, trunk, and distribution networks from the Master Telecommunication Center (headend) to customer's electronic devices
Maintains a unity gain network
Fulfills FCC-required network tests
Serves as a mentor to other team members, providing instruction, support and direction
Troubleshoots and repairs the distribution network from headend to customer's electronic devices
Installs, tests and troubleshoots Company services including video, data and telephone from tap to customer electronic devices
Represents Company to collect payments and equipment; secures appropriate customer signatures
Uses small hand tools, power tools, meters, and other test equipment
Participates in on-call rotation
Use company soft tools for troubleshooting and validation of restorations
Other tasks may be assigned, as needed to support the infrastructure and team