Maintenance Tech

Mainsail Lodging & Development•Fort Myers, FL

About The Position

The Hotel Maintenance Technician assists with the operation, maintenance, servicing, and repair of assigned equipment. The position participates in the preventative maintenance program, responds to guest or resident requests and other assigned work orders, and performs assigned trade work such as carpentry and painting. The technician is expected to work safely and efficiently, support hotel operations, and interact with guests professionally and courteously.

Requirements

License or experience in one or more trades, including plumbing, electrical, HVAC, air conditioning, or refrigeration.
Experience with hotel building systems or in a hospitality-related maintenance field.
Excellent written and verbal communication skills.
Strong customer service skills.
Ability to use tablets, iPads, and computers.
Willingness to work as part of a team to achieve goals and complete projects.
Basic knowledge of air conditioning, refrigeration, electrical, mechanical, plumbing, electronic systems, fire alarm systems, carpentry, kitchen equipment, and energy conservation.
Ability to work long hours if needed.
Strong sense of ownership in one’s work.
High school diploma, equivalent, or higher.
Ability to sit or stand for extended periods, bend, and lift or pull 50 pounds.
Ability to communicate clearly.
Ability to make sound judgments quickly and progress multiple tasks toward deadlines.
Ability to work independently, take direction, and provide direction to others.
Ability to manage differing personalities within the property, resort, and community.
Ability to maintain confidentiality.
Ability to work effectively in stressful, high-pressure situations and anticipate, prevent, identify, and solve workplace challenges.

Responsibilities

Handle and complete guest maintenance requests in a timely manner.
Conduct periodic property tours and inspect the exterior perimeter for debris and trash, lighting, and irrigation.
Perform repairs and preventative maintenance on plumbing, HVAC, laundry equipment, exhaust fans, vacuum equipment, and other hotel equipment.
Immediately report emergencies and safety hazards and assist with safety concerns.
Keep the maintenance area or department clean and orderly, including cleaning, inspecting, and inventorying tools, parts, and supplies.
Promote safety and safe work practices across departments and throughout the hotel.
Communicate daily activities and work orders to other shifts using approved methods and standards.
Interact with hotel guests to resolve maintenance issues professionally and courteously in alignment with Mainsail standards.
Comply with Mainsail Lodging and Development standards and regulations to encourage safe and efficient hotel operations.
Perform other necessary duties as assigned.