Maintenance Tech

Porter-Leath•Memphis, TN
•$21 - $26

About The Position

The Maintenance Technician I works under the direction of the Maintenance Manager and applies technical knowledge in carpentry, painting, plumbing, HVAC, electrical, general maintenance, and vehicle maintenance. The position completes assigned Level 1 work tickets in a timely, efficient, accurate, and high-quality manner while demonstrating professionalism and good customer service. It also completes preventive maintenance, supports special repair and construction projects, monitors contractor work, and performs grounds work as directed. The position has no supervisory responsibilities and performs other duties as assigned by the supervisor and agency leadership. The role requires maintaining accurate service documentation and inventory, using and caring for tools and equipment, and working within established expense limits. The employee must follow applicable safety guidelines, report unusual occurrences or damage, and maintain a valid driver's license, a good driving record, and appropriate insurance. The work is in a non-smoking environment and may involve occasional exposure to mechanical, environmental, chemical, and electrical hazards.

Requirements

  • Minimum of 2 years of experience as a technician or custodian.
  • Basic understanding of general maintenance procedures and techniques.
  • Knowledge of carpentry, painting, plumbing, electrical, HVAC, general maintenance, vehicle maintenance, and maintenance functions and techniques.
  • Safe driving skills and ability to serve on call as needed.
  • Ability to take initiative by asking questions, making recommendations, handling assignments independently, or seeking new assignments.
  • Record-keeping and writing skills to maintain accurate, up-to-date maintenance logs.
  • Ability to report maintenance concerns to the supervisor.
  • Organizational skills to prioritize workload and complete varied tasks in a timely manner.
  • Ability to maintain confidentiality.
  • Ability to work as a team player and interact with and assist employees.
  • Effective oral and written communication skills.
  • Valid driver's license, good driving record, and appropriate level of insurance.
  • Ability to meet the stated physical demands, including occasional lifting and moving of items up to 75 pounds.

Nice To Haves

  • High school diploma or GED preferred; experience may be accepted in lieu of education.
  • HVAC certification is a plus.
  • Experience working in a nonprofit organization is preferred.

Responsibilities

  • Complete assigned maintenance service requests and Level 1 work tickets in a timely, accurate, and high-quality manner.
  • Obtain internal customer signatures upon completion of work and maintain and submit documentation according to procedures.
  • Escalate work tickets that cannot be completed within expected timeframes or expense limits.
  • Ensure necessary tools, parts, supplies, and equipment are available when needed; return them clean and prepared for future use.
  • Purchase tools, parts, supplies, and equipment with proper approval and complete work within established expense limits.
  • Maintain inventory controls for cost-effective operations.
  • Complete assigned preventive maintenance tickets.
  • Coordinate special repair and construction projects as requested.
  • Assist in monitoring work performed by outside contractors.
  • Monitor and maintain assigned equipment and tools.
  • Complete directed grounds work, including picking up trash, sweeping curb and dumpster areas, and maintaining landscaping beds and other areas.
  • Alert the supervisor to unusual occurrences and actual or potential damage.
  • Follow safety standards and applicable company, local, city, state, and federal guidelines.
  • Operate a vehicle as needed for work and operate equipment, machines, and tools related to custodial work.
  • Perform other duties as assigned by the supervisor and agency leadership.
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