Maintenance Tech

Hard Rock Hotel & Casino Ottawa • Bristol, TN

12d • $14 - $19

About The Position

The Maintenance Tech performs preventive and predictive maintenance, which may include HVAC-R, electronic systems, electrical, air, water, and equipment. Under the direction of the Supervisor, the role responds to general maintenance service calls and ensures events are set up according to diagrams. The position is responsible for facility maintenance, upkeep, and repairs while helping create a welcoming guest experience and building guest relations. It also supports team members as a mentor and follows applicable Virginia Lottery regulations and departmental procedures.

Requirements

• High school diploma or equivalent and at least 3 years of maintenance job experience; related education and experience may be interchangeable year for year.
• Must obtain and maintain required licenses and certifications under federal, state, and Virginia Lottery requirements.
• Must pass a background check and drug screening.
• Must be at least 21 years of age.
• Must be able to work holidays and weekends, as well as flexible shifts and unusual hours.
• Must have a valid driver’s license and meet company motor vehicle permit standards when driving company vehicles.
• Knowledge of basic hand and power tools, spray equipment, and safe use of hazardous materials.
• Must know how to operate an aerial lift.
• Ability to work varying shifts and schedules as needed.
• Ability to communicate effectively with employees at all levels and with guests.
• Ability to operate trucks and light motorized equipment, follow oral and written directions, and read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Exceptional guest service skills.

Nice To Haves

• HVAC certification.

Responsibilities

• Perform preventive and predictive maintenance on facility systems and equipment, potentially including HVAC-R, electronic systems, electrical, air, and water systems.
• Respond to general maintenance service calls and complete assigned work orders in a timely manner.
• Maintain and repair the facility, including minor plumbing, electrical, HVAC, carpentry, door, furniture, office partition, and flooring repairs.
• Climb extension ladders to heights of 20 feet or more.
• Set up and tear down events safely and in a timely manner according to diagrams.
• Move furniture and equipment as directed and support other departmental events.
• Prepare drywall for painting and paint or stain walls, furniture, and related items.
• Create service requests to document work performed, document work daily, and maintain technical logs and relevant records.
• Build and retain guest relations, provide superior guest service, and mentor team members.
• Attend seminars when needed.
• Perform other assigned duties and adhere to Virginia Lottery regulations and departmental standard operating procedures.

Benefits

• Comprehensive benefits package intended to support team members’ health, future planning, and work-life balance; benefits may vary by employment status.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED