Maintenance Tech
About The Position
The Maintenance Technician inspects, repairs, and maintains a variety of hotel systems and equipment, with the goal of keeping buildings and common areas in the best possible condition. The role requires a practical, detail-oriented professional who can work independently or as part of a team while following health and safety guidelines. Scheduling may be flexible, and weekly hours vary based on guest occupancy, season, staffing, and other factors; a specific number of hours per week is not guaranteed. The position includes responding to maintenance needs throughout the hotel, completing preventive maintenance, identifying safety hazards, and supporting guest service. It may also require responding to emergencies on short notice and reporting to the hotel during bad weather to maintain exterior areas.
Requirements
- Be a highly motivated team player with strong initiative and a desire for achievement.
- Effectively anticipate, prevent, identify, and solve workplace problems.
- Work well in stressful situations.
- Complete work orders on a timely basis.
- Be readily available and approachable for guests while providing excellent guest service.
- Be willing and able to respond to emergency situations on short notice.
- Know hotel emergency procedures.
- Regularly stand, sit, or walk for extended periods.
- Lift and/or move up to 10 pounds regularly and up to 25 pounds frequently.
Responsibilities
- Recognize, report, and correct potential safety hazards, and notify supervisors of damages, deficits, and disturbances.
- Complete basic plumbing, electrical, HVAC, carpet, and tile-floor maintenance and repairs.
- Complete painting, minor roof repairs, and other exterior projects.
- Repair pool and exercise-room equipment when necessary.
- Participate in preventive maintenance programs.
- Check consumable stock levels and replace items when appropriate.
- Work with the Chief Engineer and management team to identify and complete technical and skilled projects.
- Prepare necessary reports for the management team during each shift.
- When required, report to the hotel in bad weather to maintain the exterior, including snow shoveling and ice melting.
- Provide excellent guest service and be readily available and approachable for guests.
- Respond to emergency situations on short notice and know hotel emergency procedures.
Benefits
- Medical, dental, and vision insurance
- HSA and FSA plans, including dependent care FSA
- Identity theft protection insurance
- Commuter benefits for transit and parking
- Pet insurance
- PTO and payroll incentives for annual wellness exams
- Employee Assistance Program
- Wellness subscriptions, including access to gyms, financial planning, counseling, and legal services
- Paid sick and vacation time
- Family leave
- 401(k) retirement plan with company matching: 100% up to 3% of salary and an extra 50% on the next 2%; fully vested upon the first contribution
- Incentive-based bonus program
- Free hotel room nights and employee discounts within the hotel brand
- Discounts for friends and family within the hotel brand
- Team member recognition and bonus
- Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
- Career growth through an in-house training program with a path personalized to employee goals
- Referral bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
