Maintenance Tech

JC Warner HVAC•Queenstown, MD

11d

About The Position

The Maintenance Technician reports to the Service Manager and performs a range of HVAC maintenance work for light commercial and residential customers. The role includes routine maintenance on heating and cooling systems, including enhanced “white glove” maintenance for customers enrolled in the Customer Advantage Plan. The technician must be reliable, dependable, and willing to learn.

Requirements

High school graduate, GED, or suitable equivalent.
Good verbal and reading skills, with the ability to communicate clearly with residential and commercial customers, suppliers, and coworkers.
Current Maryland driver's license and a clean driving record.
Ability to work under time pressure and accommodate a non-standard schedule, customer needs, and backlog constraints.
Physically agile and able to work in confined spaces and in all weather conditions.
Participate in an on-call rotation for after-hours, weekends, and holidays.

Nice To Haves

Two or more years of HVAC experience preferred.

Responsibilities

Perform routine HVAC service activities without regular on-site assistance.
Maintain heating and cooling systems for residential and light commercial customers.
Communicate upfront pricing to homeowners and building owners before completing repairs.
Provide qualified sales leads to the sales staff.
Perform other related duties as directed by the Service Manager.