Maintenance Tech

Island Hospitality Management•Philadelphia, PA

About The Position

The Maintenance Technician is responsible for inspecting, repairing, and maintaining a variety of hotel systems and equipment. The role requires a practical mindset, attention to detail, and the ability to work independently or as part of a team while following health and safety guidelines. The goal is to keep buildings and common areas in the best possible condition. Flexible scheduling availability may be required, and weekly hours vary according to guest occupancy, season, staffing, and other factors; a specific number of weekly hours is not guaranteed. Island Hospitality offers a formal training and development program intended to support employee development and career growth. The company also provides a wellness program and benefits and incentives for team members.

Requirements

  • Be a highly motivated team player with strong initiative and a desire for achievement.
  • Effectively handle workplace problems by anticipating, preventing, identifying, and solving them as necessary.
  • Work effectively in stressful situations.
  • Complete work orders on a timely basis.
  • Be readily available and approachable to guests while providing excellent guest service.
  • Be willing and able to respond to emergency situations on short notice.
  • Know hotel emergency procedures.
  • Regularly stand, sit, or walk for extended periods.
  • Regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

Responsibilities

  • Recognize, report, and correct potential safety hazards, and notify supervisors of damages, deficits, or disturbances.
  • Complete basic plumbing, electrical, HVAC, carpet, and tile floor maintenance and repairs.
  • Complete painting, minor roof repairs, and other exterior projects.
  • Repair pool and exercise room equipment when necessary.
  • Participate in preventative maintenance programs.
  • Check consumable stock levels and replace items when appropriate.
  • Work with the Chief Engineer and Management team on technical and skilled projects.
  • Prepare necessary reports during each shift for the management team.
  • Report to the hotel during bad weather when required to maintain the exterior, including snow shoveling and ice melting.
  • Respond to emergency situations on short notice and follow hotel emergency procedures.
  • Provide excellent guest service and remain approachable and available to guests.

Benefits

  • Medical, dental, and vision insurance
  • HSA and FSA plans, including dependent care FSA
  • Identity theft protection insurance
  • Commuter benefits for transit and parking
  • Pet insurance
  • PTO and payroll incentives for annual wellness exams
  • Employee Assistance Program
  • Wellness subscriptions providing access to gyms, financial planning, counseling, and legal services
  • Paid sick and vacation time
  • Family leave
  • 401(k) retirement plan with employer matching: 100% up to 3% of salary and an additional 50% on the next 2%; fully vested upon the first contribution
  • Incentive-based bonus program
  • Free hotel room nights and employee discounts within the hotel brand
  • Discounts for friends and family within the hotel brand
  • Team member recognition and bonus
  • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
  • Career growth through an in-house training program with a path personalized to employee goals
  • Referral bonus program
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