Maintenance Tech

Salem•Winston-Salem, NC

24d

About The Position

We are seeking a skilled and reliable Maintenance Tech to support the overall upkeep and functionality of the property. The role includes performing routine maintenance, addressing guest requests, and ensuring systems operate safely and efficiently. The ideal candidate has a strong work ethic, basic knowledge of building systems, and a commitment to providing a safe and well-maintained environment. The position also includes maintaining preventive maintenance standards in guest rooms, keeping accurate maintenance logs, attending to customer requests promptly, and maintaining the property's exterior and landscaping. Associates are expected to provide courteous customer service, follow company procedures, and comply with OSHA standards and chemical-handling safety requirements.

Requirements

Eligible to work in the United States.
Ability to read, write, and communicate effectively in English.
Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
Ability to apply commonsense understanding to carry out written, oral, or diagrammed instructions and to deal with problems involving several concrete variables in standardized situations.
Ability to sit, stand, bend, kneel, and lift as required, with or without reasonable accommodations.
Regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move more than 100 pounds.
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed; must be available Sunday through Saturday.
Maintain a warm, professional demeanor that reflects HVMG's Culture of Excellence.

Responsibilities

Visually inspect and test machinery and equipment, identify malfunctions, and discuss operating variations with supervisors or other maintenance workers to diagnose problems.
Dismantle defective machines and equipment and install new or repaired parts.
Clean and lubricate machinery parts, including shafts, bearings, and gears.
Install and repair electrical apparatus, wiring, and electrical and electronic components of machinery and equipment.
Install and maintain pipe systems and related hydraulic and pneumatic equipment; repair or replace gauges, valves, pressure regulators, and related equipment.
Repair and maintain the physical structure of the establishment.
Install, program, or repair automated machinery and equipment, such as robots or programmable controllers.
Operate cutting torches or welding equipment to cut or join metal parts.
Fabricate and repair counters, benches, partitions, and other wooden structures.
Maintain a quarterly preventive maintenance program for rooms and record the required documentation.
Wear the proper uniform and name tag at all times.
Acknowledge and pleasantly greet customers; assist them with in-house outlet and local information.
Respond to maintenance requests from housekeeping and customers within 10 minutes or less.
Patrol the parking lot and grounds continuously throughout the day.
Test pool chemicals at least once a day.
Check emergency lighting at least once a week and in-room smoke detectors monthly.
Use customers' names when entering rooms to complete maintenance requests.
Use sound judgment and knowledge to assist customers who report problems.
Keep a daily maintenance log of work performed throughout the hotel or motel.
Comply with OSHA standards and identify potential chemical hazards and required protective equipment.
Maintain the property's exterior curb appeal and landscaping according to company procedures and standards.